OVERVIEW:The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs.BUSINESS CONTRIBUTION:Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:Attracting, engaging, and vetting prospective studentsMaintaining a pipeline of candidatesEnrolling and starting qualified studentsESSENTIAL FUNCTIONS:Pursuing Inquiries and Enrolling Candidates:Review inquiries/leads provided by the Director of AdmissionsMake outbound calls to prospective candidatesConduct basic phone screening interview to:Assess interest and get prospect to come in for interviewSet appointments for in-person interviews for likely prospectsConduct in-person interviews (phone interviews for e-campus)Administer student self-assessmentConduct CQQ - structured interview:Determine readinessIdentify barriersIdentify resources and supportProvide overview of Southeastern College and available programsDiscuss specific program optionsArrange for admissions test (general and any specific program assessments) and review resultsInitiate student enrollmentEnsure student meets with Bursar to pay application and registration feesArrange financial aid overview with Financial Aid DepartmentFollowing-up with Candidates:Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.Ensure file is complete when transitioning to Financial Aid and Academics departmentsEnsure readiness for orientationCoordinate with Financial Aid AdministratorsParticipate in orientationGreet students for class startsManaging Activity and Business Planning:Learn curriculum and new program offeringsKnow career potential for each program and job marketDevelop weekly business plan for activityKeep notes/logs in C2K Campus ViewMaintain pipeline of prospectsMeet student start objectivesPHYSICAL DEMANDS:The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.WORK ENVIRONMENT:Professional office setting: moderate noise levels and controlled indoor climate.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.LOCATION:This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.
Admissions Coordinator • Charlotte, NC, USA
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