Associate

Benefits:

• 401(k)
• Company parties
• Free uniforms

Associate – Part-Time Position


Are you energetic, customer-focused, and ready to be part of a fun, fast-paced environment? We’re looking for Associates to join our team in various areas, including the Café, Admissions, and Skate Counter.


Key Responsibilities:

• Create a Clean, Fun, Friendly, and Safe experience for every guest.
  
  
• Operate the cash register accurately, including providing correct change.
  
  
• Deliver excellent customer service using Eyes, Teeth (smiles), and Tone throughout every interaction.
  
  
• Ensure all adult skaters sign a waiver card upon entry.
  
  
• Understand and communicate skate rental policies, pricing, and how to verify personal skates brought into the facility.
  
  
• Be knowledgeable about current session times, admission and café prices, promotions, coupons, and help sell items from the glow and candy carts.
  
  
• Keep assigned areas clean, organized, and well-maintained.
  
  
• Properly clean and operate kitchen equipment and prepare food as required.
  
  
• Know and diplomatically enforce facility rules.
  
  
• Help ensure the safety of skaters by preventing accidents and inspecting skate rentals before and after use.
  
  
• Work closely with the Session Manager, other team members, and DJ to address any issues or concerns during sessions.
  
  
• Follow all incident procedures and be ready to document any incidents with accuracy and detail.
  
  
• Encourage guests to sign up for birthday cards and email updates.
  
  
• Be flexible and willing to assist in other roles or departments as needed.
  
  

Position Details:

• Flexible scheduling available, including evenings and weekends.
  
  
• Part-time role: 20–25 hours per week.
  
  
• Pay range: $12.50–$14.00 per hour, based on experience and availability.
  
  

If you're ready to be part of a dynamic team and contribute to a fun guest experience, we’d love to hear from you!