Talent.com
TurboTax
Remote Customer Service Representative – TurboTaxTurboTax • Grand Rapids, Michigan
Remote Customer Service Representative – TurboTax

Remote Customer Service Representative – TurboTax

TurboTax • Grand Rapids, Michigan
30+ days ago
Salary
$24.00 hourly
Job type
  • Full-time
  • Remote
Job description

Work from home with TurboTax Product Expert

  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³

Compensation Breakdown:

  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.

  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate

Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:

  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

Remote Customer Service Representative – TurboTax • Grand Rapids, Michigan

Similar jobs

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausNorthview, MI, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Customer Service Representative - Remote

TeleperformanceGrand Rapids, MI, United States
Remote
Full-time

TP Customer Service RepresentativeTP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline thei... Show more

 • Promoted

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersGrandville, Michigan
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Customer Service Representative

Quality Car WashGrand Rapids, MI, United States
Full-time +1

Cutlerville Mi, Customer Service Car Wash Team Members - Quality Car WashIncentives of the Position:Weekly pay (every Friday)Starting pay of $13.Free car washes for full-time and part-time team mem... Show more

 • Promoted

Casino Tools Reviewer- work-from-home

ReeledgeKent City, Michigan, United States
$25.00 hourly
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi... Show more

 • Promoted

Customer Service Representative - State Farm Agent Team Member

Jessica Fitzgerald - State Farm AgentGrand Rapids, MI, United States
Full-time

Bilingual Sales Representative.As a Bilingual Sales Representative with Jessica Fitzgerald State Farm, you will play a key role in driving the growth of a successful insurance agency by delivering ... Show more

 • Promoted

Customer Service Representative/Byron Center

MECByron Center, MI, United States
Full-time

Production SupportSupport production in the following areas:sales order management, forecast management, and customer interface.This position is located in Byron Center, MI.This list of duties and ... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncEast Grand Rapids, Michigan
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Customer Service Representative - Set Your Own Schedule!

Vocalink ConnectionsGrand Rapids, MI, United States
Remote
Full-time

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you'll be the firs... Show more

 • Promoted

Customer Service Representative - State Farm Agent Team Member

State Farm InsuranceRockford, MI, United States
Full-time

State Farm Insurance - JobID:100-170523958 Sales Agent / Sales Rep / Salesperson As a State Farm Agent Team Member at State Farm Insurance, you'll:Establish customer relationships and follow up wit... Show more

 • Promoted

Tax Supervisor

CFSByron Center, MI, US
Full-time

Location: Byron Center, MI | Hybrid.CFS has partnered with a growing company seeking a.Our client is committed to delivering the ingredients for a better life through customer-focused innovation.Th... Show more

 • Promoted

Benefits Representative

AMBAGrand Rapids, MI, United States
Full-time

Insurance Benefits Representative (1099 Independent Contractor).Location: Michigan (statewide, any city).Compensation: Commission plus bonuses.Schedule: Self-managed with full-time effort required ... Show more

 • Promoted

Remote Customer Service Representative (Full- Time)

Frontline Call CenterGrand Rapids, MI, United States
Remote
Full-time

Remote Customer Service RepresentativeLocation:Remote in TX, SC, NC, FL, and GA.Schedule:Our hours of operation are 6:00 AM 1:00 AM EST.Your assigned schedule will fall within this range and may in... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAJenison, Michigan
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Cutlerville, Michigan
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPASolon township, Michigan, us
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Victory Phones Live - Remote Call Center

Peoplelink Staffing SolutionsGrandville, MI, United States
Remote
Part-time

Peoplelink Staffing Solutions is partnering with a respected client in Michigan specializing in telemarketing and making outbound phone calls conducting surveys.Job Summary :The Remote Call Center ... Show more

 • Promoted

Customer Service Representative Part-Time (Remote)

Frontline Call CenterGrand Rapids, MI, United States
Remote
Full-time +2

Remote Customer Service Representative - Part-TimeLocation:RemotePay:$15/hour Type:Permanent, Part-Time (approximately 2530 hours per week) with the potential to transition to full-timeAbout the Ro... Show more

 • Promoted

Information Technology Professional

US NavyNewaygo, MI, US
Full-time

Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper... Show more

 • Promoted

Customer Service Representative Remote

Mr. ApplianceGrand Rapids, MI, United States
Remote
Full-time

As a Customer Service Representative.As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for c... Show more