Customer Service Specialist - Remote
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Work From Home Customer Support Agent – Flexible ScheduleTurbotax USA • Moline, Illinois
Work From Home Customer Support Agent – Flexible Schedule
Turbotax USA • Moline, Illinois
30+ days ago
Salary
$24.00 hourly
Job type
- Full-time
- Remote
Job description
Work from home with TurboTax Product Expert
- Get paid $24 per hour¹
- Get a $405 Certification bonus³
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
- Earn an additional $5/hr from April 9–15 for all hours worked
- Fast 24 hour Certification³
- Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
- Base Pay
- $18.50 per hour Includes:
- Guaranteed hourly pay
- Includes $3.00 Network Fee component
- Paid on every hour worked
- Weekly Bonus Opportunities
- Up to $250 per week
- Bonuses are performance & schedule based:
- Hours Worked Bonus
- $100 Weekly Bonus when you work 36 – 44.99 hours
- $100 Weekly Bonus when you work 45+ hours
- TNPS Performance Bonus
- $50 Gift Card when you achieve:
- 4 or more TNPS Promoters in a single day
- Zero TNPS Detractors that same day
- Get paid $24 per hour¹
- Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
- $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
- Certification takes place over 3 days
- Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
- Minimum 25 hours per week required, want to work more? Go for it!¹
- You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
- This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
- Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
- The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
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Work From Home Customer Support Agent – Flexible Schedule • Moline, Illinois
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