Talent.com
Turbotax USA
Work From Home Customer Support Agent – Flexible ScheduleTurbotax USA • Lake Ridge, Virginia
Work From Home Customer Support Agent – Flexible Schedule

Work From Home Customer Support Agent – Flexible Schedule

Turbotax USA • Lake Ridge, Virginia
30+ days ago
Salary
$24.00 hourly
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

Work From Home Customer Support Agent – Flexible Schedule • Lake Ridge, Virginia

Similar jobs

Customer Support Lead

Empower AIQuantico, VA, United States
Full-time

Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation.Empower AI leverages three decades of experience solvi... Show more

 • Promoted

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USFredericksburg, Virginia
Remote
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Customer Service Agent (Logistics Coordinator) 6am-6pm

DSVManassas, VA, United States
Full-time

Customer Service Agent (Logistics Coordinator) 6am-6pmThe Customer Service Representative (CSR) is responsible for building rapport and trust with clients by delivering exceptional service to them ... Show more

 • Promoted

Hotline Agent - Full-Time, Remote (DMV residency)

Strategic ManagementFredericksburg, VA, United States
Remote
Full-time

Hotline Agent - Full-Time, Remote (DMV Residency)The Hotline Agent (Full-Time, Remote) supports the Compliance Resource Center's (CRC) Hotline Service Center.The duties of the role include receivin... Show more

 • Promoted

Customer Service Associate

Wawa, Inc.Stafford, VA, United States
Full-time

Customer Service Associate (CSA).As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.Our CSAs are proud to be part of a ... Show more

 • Promoted

Advance Medical Support Assistant

US Government JobsFredericksburg, VA, United States
Full-time

Advanced Medical Support Assistant.Advanced Medical Support Assistants provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinate... Show more

 • Promoted

Agency Management Specialist

CMZ Companies, Inc.Fredericksburg, VA, United States
Full-time

This position will handle accounts from $20,000 to $100K in premium.The role involves calling on agents from the DC area, specifically within 10 miles of Route 66 to the Winchester area in the Virg... Show more

 • Promoted

ADMINISTRATIVE SUPPORT ASSOCIATE - Health Insurance, Bonus, Paid Vacation, Paid Holiday.

Rainbow RestorationLorton, VA, United States
Full-time

Rainbow International of Northern Virginia, a growing residential and commercial restoration company.We are seeking applicants for the position of Account Receivable and Administrative Assistant.We... Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersFredericksburg, Virginia
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn HausManassas, VA, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiFredericksburg, VA, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more

 • Promoted

Work From Home

Remote JobsFredericksburg, VA
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Full time Home Health Aide for Chinese Client - Alexandria Virginia

Home Care EvolutionHerndon, VA, United States
Full-time +1

Part-Time Caregiver Flexible In-Home Senior Support.Choose Your Shifts | Purpose-Driven Work | Alexandria Virginia.Benefits: Company parties, competitive salary, opportunity for advancement, train... Show more

 • Promoted

Customer Service Agent

UPSLorton, VA, United States
Full-time +1

UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions.Multiple shifts are available from morning to night and no experience is require... Show more

 • Promoted

Seasonal Fulfillment and Receiving Support Associate, Spotsylvania Town Center

Macy's, Inc.Fredericksburg, VA, United States
Full-time

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensur... Show more

 • Promoted

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersFredericksburg, Virginia
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Work From Home

AmazonFredericksburg, VA
Remote
Full-time

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ... Show more

 • Promoted

Vehicle Service Specialist - Full Time

HenleyFredericksburg, VA, US
Full-time

Message and data rates may apply.Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with exce... Show more

 • Promoted

Earn From Your Mobile Phone Usage - No Surveys Required

Nielsen PulseKing George, VA, United States
Full-time

Seeking USA residents aged 18 and over to participate in a unique research project.No in-person activities required; this study is conducted 100% online.Share your web usage anonymously with Nielse... Show more

 • Promoted

Insurance Agent (Base salary + Uncapped commissions)

Comparion Insurance AgencyFredericksburg, VA, United States
Full-time

Comparion Insurance Agency Sales Career.Comparion Insurance Agency is hiring self-motivated, relationship-driven professionals for a rewarding outside sales career.This role offers autonomy and fle... Show more