Shipping Clerk

We make life more comfortable.

Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.

From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, textile, and geo components industries.

Learn more about the history of Leggett:

Furniture

A Leader in the Upholstered Furniture Industry

In our Furniture Components business, we design, manufacture, and distribute a wide range of components and finished products that enhance comfort, motion, and style in upholstered furniture, including recliner mechanisms, seating support systems, and sofa sleeper units. With a global footprint that includes international manufacturing, product development, distribution and sales, we are strategically positioned to support upholstered furniture manufacturers around the world.

Workplace Furniture Solutions

Leggett & Platt is North America’s leading independent manufacturer of office furniture components and mechanism. Our Work Furniture business produces task and finished components, as well as select lines of private label finished seating. From surface-critical bent tube assemblies and molded plywood components to chair mechanisms, bases, arms, seats, and backs, Work Furniture brings diverse world-class manufacturing capabilities together in the production and assembly of high-quality contract furniture products.

Learn more about Furniture components:

Learn more about Work Furniture:

Shipping Clerk

is seeking a Shipping Lead at our Genesis Seating location in Grand Rapids, Michigan.

REPORTS TO: Warehouse Supervisor

SUMMARY:

The Shipping Clerk supports the daily shipping workflow by performing accurate staging, labeling, scanning, scheduling, and loading activities for outbound shipments. This role ensures customer‑specific shipping requirements are met and that outbound flow runs smoothly, efficiently, and on time. The Shipping Clerk must demonstrate strong attention to detail, technical proficiency in shipping systems, and a process‑driven mindset to maintain accuracy and improve operational flow.

Key Responsibilities

Execute Daily Shipping Operations Across Multiple Customers

• Own the end‑to‑end shipping workflow for multiple customer accounts, ensuring all outbound freight—parcel, LTL, and full truckload—is processed accurately, efficiently, and in alignment with each customer’s routing, labeling, and documentation standards domestic and international.

Maintain High Accuracy in Documentation & System Transactions

• Prepare and verify bills of ladings, labels, pack slips, invoices, and audit sheets. Ensure all shipping information is correctly entered into ERP systems, carrier portals, and customer-specific applications.

Perform Staging, Weighing, Scanning, and Loading Activities

• Accurately stage outbound orders, weigh skids, scan items or pallets, and prepare loads for pickup. Ensure safe and correct loading practices that protect product integrity and meet carrier and/or internal requirements.

Conduct Required Audits and Quality Checks

• Perform shipment audits, document audits, and load verification checks as required. Confirm product accuracy, proper labeling, correct quantities, and alignment with outbound documentation.

Operate and Troubleshoot Shipping Systems

• Use shipping portals, carrier tools, label generators, handheld scanners, and ERP systems with high technical proficiency. Identify and resolve common system issues and escalating appropriately when necessary.

Support Exception Handling & Problem Resolution

• Investigate and resolve shipment discrepancies, missing items, mislabels, and routing conflicts. Communicate promptly with any and/or all employees when issues impact outbound flow.

Maintain Flow Awareness and Prioritize Work Intelligently

• Understand how each shipping activity affects the larger outbound schedule and proactively prioritize tasks to prevent bottlenecks, truck delays, and congestion in staging lanes.

Collaborate Across Shipping, Receiving, and Production

• Coordinate with receiving, material hanlders, customer service, team leads, and production teams to ensure materials are available, issues are resolved quickly, and shipments depart on time.

Maintain a Safe, Clean, and Organized Work Area

• Uphold 5S standards in shipping lanes, maintain equipment cleanliness, complete daily checklists, and ensure the safe operation of forklift equipment.

Contribute to Process Improvements

• Follow processes and proactively suggest improvements to labeling, routing, auditing, load prep, and documentation standardization. Participate in continuous improvement initiatives.

Participate in Cross‑Training & Provide Backup Coverage

• Gain competency across all customer workflows and provide operational coverage during absences or volume spikes to maintain consistency and flow across the department(s).

Other Duties as Assigned

• Support additional tasks as needed to ensure business continuity and operational success.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High school diploma or GED required
• Preference will be given to candidates with 2+ years prior experience in transportation planning and freight management in a manufacturing setting
• Ability to exhibit good judgment related to safety, quality, cost and delivery of parts, processes and product.
• Capable of problem solving to reduce errors, improve quality and delivery.
• Demonstrated basic math skills and the ability to read and write legibly.
• Willing to work frequent and short-notice overtime, including Saturdays, and be willing to work any shift as needed for training and problem solving.
• Excellent attendance, above average computer skills, and be capable of instructing operators.
• Self-starter and work efficiently under minimal supervision.
• Previous experience in warehousing and or shipping is preferred, with experience with ERP systems.
• Forklift certification (or willingness to obtain)
• Strong communication and organizational skills
• Proficiency with Syteline software and inventory systems a plus

LANGUAGE SKILLS:

Ability to effectively present information in one-on-one and small group situations

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, ability to lift up to 50 lbs. and judge distance and height.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, which may changed based on the weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.