Talent.com
TurboTax
TurboTax (WFH) Customer Service - Entry-LevelTurboTax • Kinston, North Carolina
TurboTax (WFH) Customer Service - Entry-Level

TurboTax (WFH) Customer Service - Entry-Level

TurboTax • Kinston, North Carolina
30+ days ago
Salary
$24.00 hourly
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

TurboTax (WFH) Customer Service - Entry-Level • Kinston, North Carolina

Similar jobs

Become a Surrogate, give the miracle of life, and earn up to $115,000 from home!

Giving Tree SurrogacyPinetops, NC, US
Full-time +1

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi... Show more

 • Promoted

Delivery Driver - Flexible Onboarding

DoorDashPink Hill, NC, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausKinston, NC, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr

HiltonKinston, NC, United States
Full-time

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay.The Front Desk Supervisor assists with daily fr... Show more

 • Promoted

Travel Physical Therapist (PT) - $1,749 to $3,413 per week in Beulaville, NC

AlliedTravelCareersBeulaville, NC, US
$1,749.00 weekly
Full-time

When it comes to finding the perfect locums assignment, sometimes it is all about who you know.CompHealth has been around for a long time and have a vast network of connections to facilities across... Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GL Stantonsburg, North Carolina
$25.00–$45.00 hourly
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAKinston, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAFountain, North Carolina, us
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Earn $60K–$115K While Job Searching — Become a Surrogate on Your Timeline

Alpha FidelisDeep Run, NC, US
Full-time +1

Earn While You Job Search — Become a Surrogate ✨.Searching for your next opportunity while supporting your family isn’t easy.What if you could earn meaningful income.Why This Opportunity Stands Out... Show more

 • Promoted

Work from Home

HomeJobFinderMacclesfield, NC, United States
Remote
Full-time

Remote Opportunity: Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to join our team as... Show more

 • Promoted • New!

Work from Home - Online Product Support (Entry Level)

GLOCPAKinston, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersKinston, North Carolina
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Home Health LPN - Kinston, NC

CenterWell Home HealthKinston, NC, US
Full-time

Become a part of our caring community.Make a meaningful impact every day as a CenterWell Home Health Nurse.You will provide personalized, one-on-one care that helps patients regain independence in ... Show more

 • Promoted

Work From Home

Remote JobsPinetops, NC
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Customer Service Associate

Roses Discount StoresFarmville, NC, United States
Full-time +1

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.Key priorities include greeting customers, assisting them with ... Show more

 • Promoted

Checkout Team Associate

Wal-MartKinston, NC, United States
Full-time

Front End Checkout associates run our registers.They smile, greet and thank customers, ring up items, process payments, and keep a positive attitude.Always ready to help with customer questions and... Show more

 • Promoted

Restaurant Delivery - Receive 100% of Customer Tips

DoorDashKinston, NC, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Remote Libresprite Expert

Micro1Kinston, North Carolina, US
$20.00 hourly
Remote
Full-time

Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train models and build reliable AI agents th... Show more

 • Promoted

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionKinston, NC, US
Full-time

Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Show more

 • Promoted

Wireless Sales Pro

Acosta, Inc.Richlands, NC, United States
Part-time

Location: RICHLANDS, North Carolina, 28574.Experience/skills and/or location may influence position wage rate.Function: Brand Advocacy & Sales.Employment Duration: Part-time.Premium operates wirele... Show more