Talent.com
TurboTax
Customer Support Representative - Work from Home - TurboTaxTurboTax • Wells Branch, Texas
Customer Support Representative - Work from Home - TurboTax

Customer Support Representative - Work from Home - TurboTax

TurboTax • Wells Branch, Texas
30+ days ago
Salary
$24.00 hourly
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

Customer Support Representative - Work from Home - TurboTax • Wells Branch, Texas

Similar jobs

Delta Airlines Remote Customer Support - Work From Your Own Home

TradeJobsWorkforce78705 Austin, TX, US
Remote
Full-time

Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible.As a ... Show more

 • Promoted

Remote Support Specialist

TradeJobsWorkforce73301 Austin, TX, US
Remote
Full-time

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and ... Show more

 • Promoted

Customer Support (37524)

Emser TileAustin, TX, United States
Full-time

Customer SupportAustin - Austin, TX 78758-5462OverviewPosition Type:Full TimeDescriptionKey Responsibilities:Assist in day-to-day functioning of branch.Greet customers warmly and ascertain reason f... Show more

 • Promoted

Customer Support Specialist

The Appraisal LaneAustin, TX, United States
Full-time

Customer Support SpecialistThe Appraisal Lane is looking for an exceptional candidate to fill a challenging technical support role in Austin, TX.We need a full-time, experienced representative to s... Show more

 • Promoted

Remote Customer Support Representative

Jobs for HumanityAustin, TX, United States
Remote
Full-time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative.This is a remote position and in this role you will be responsible for provid... Show more

 • Promoted

Remote Technical Support Representative

TradeJobsWorkforce73301 Austin, TX, US
Remote
Full-time

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via pho... Show more

 • Promoted

Remote Bilingual Customer Support Pro (French/English)

VIPdesk ConnectAustin, TX, United States
Remote
Full-time

A customer service leader is seeking a Remote Bilingual (French/English) Customer Service Representative.This role involves providing exceptional customer service through various channels including... Show more

 • Promoted

Home-Based Sales Support

TradeJobsWorkforce73344 Austin, TX, US
Remote
Full-time

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and e... Show more

 • Promoted

Customer Support 1 - Remote - NA

INFOJINIAustin, TX, United States
Remote
Full-time

With general supervision, ensure accurate, timely, and efficient customer support.Respond to customer inquiries in a manner that supports the achievement of goals.Essential Functions Respond to cus... Show more

 • Promoted

Customer Support Representative

Script Care LTDAustin, TX, United States
Full-time

Customer Support RepresentativeThe Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care... Show more

 • Promoted

Remote Work From Home Market Research. Ideal For Customer Service Representative

ApexFocusGroupAustin, TX, United States
Remote
Part-time

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback.We connect individuals with flexible remote work from home research opport... Show more

 • Promoted

Remote Customer Support Representative

TradeJobsWorkforce78799 Austin, TX, US
Remote
Full-time

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phon... Show more

 • Promoted

Remote Customer Support

TradeJobsWorkforce78756 Austin, TX, US
Remote
Full-time

Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ... Show more

 • Promoted

Tech Support - Earn Up to $37/hr

TradeJobsWorkforce78767 Austin, TX, US
$37.00 hourly
Full-time

We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo... Show more