Customer Service Advisor - Bilingual (English & French)
Customer Service Advisor - Bilingual (English & French)
Req ID#: 406542Any Location, Any Location, MA
Job Description:As a Bilingual Customer Care Agent, you will manage incoming calls and emails in both English and French, ensuring an exceptional customer experience in every interaction. Your primary responsibility is to provide accurate information, handle inquiries and complaints, and offer level-1 technical support with professionalism, empathy, and efficiency. As customer service is central to our company’s success, you will play a key role in representing the brand and upholding a high standard of customer satisfaction.
Key Responsibilities
Required Profile
Benefits
In addition to a permanent contract (CDI), social security coverage, private health insurance, and transportation provided for late shifts, Foundever offers:
This position is open to individuals with reduced mobility.
Working Hours
Night Shift (rotational schedule)
Compensation
Net salary + bonuses + attractive incentives
Job Segment: Call Center, Night, Technical Support, Customer Service, Operations, Technology
Customer Service Advisor - Bilingual (English & French) • Any Location, Any Location, MA
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