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HTSS, Inc.
Customer Service RepresentativeHTSS, Inc. • Allentown, PA, US
Customer Service Representative

Customer Service Representative

HTSS, Inc. • Allentown, PA, US
20 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Customer Service Representative (Temp-to-Hire Opportunity!)

Hybrid | Monday–Friday | 8:30 AM–5:00 PM | $17/hour



Do you enjoy helping customers and solving problems? HTSS is hiring a Customer Service Representative for a well-established global company. If you're organized, tech-savvy, and enjoy working with people, we'd love to hear from you!



What You'll Do

  • Respond to customer inquiries via email and support tickets

  • Track and resolve issues using Freshdesk

  • Work with Product, Engineering, and support teams

  • Maintain FAQs and identify recurring customer issues



What We're Looking For

  • 1+ year of customer service or support experience

  • Experience with a ticketing system (Freshdesk a plus)

  • Strong communication, organization, and problem-solving skills



Why Apply?

  • Hybrid schedule

  • Monday–Friday daytime hours

  • Temp-to-hire opportunity

  • Great chance to join a respected global company



Apply today through the HTSS website or email your resume to LHADLEY@HTSS-INC.COM!
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Customer Service Representative • Allentown, PA, US

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