Brain Trust | AgentPosition Profile Reports To: Brain Trust | Leader FLSA Status: Full-Time Non Exempt SummaryBrain Trust Agents operate as an ELITE team at the hub of sales, customer and retail support for ERIK'S and our affiliates. Associates service customers & staff at retail stores, shoperiks and shredshop, staff via chat, email, phone at our new Brain Trust Headquarters in Minneapolis, Minnesota. Support includes but is not exclusive to:Retail Sales Web Sales Group SalesRetail Customer SupportWeb Customer SupportRetail Staff SupportDemo Center SupportWill Call SupportData and Order EntryAgents are expected to be a driving sales and knowledge force in every area of our business while consistently curating and fostering experiences that not only meet but normally exceed expectations of both customers and, our staff.Position RequirementsExperienceRetail bicycle, ski, snowboard sales and service or, highly related experience.Proven SkillsTop notch closing ability Exceptional product knowledgeExceptional customer service skillHigh-level, attention to detailSelf-motivated to continually seek out new, relevant knowledge and skills. Excellent verbal and written communication skills. Strong typing, spelling and grammarStrong organizational and multitasking skills. Strong data entry skills. Work well under pressure and the able to respond to continuously changing needs.Working ConditionsWork is performed in an office environment.Physical requirements include sitting for long periods of time, typing, use of general office equipment and occasional lifting up to 50 pounds while utilizing safe practicespensation and Benefits Base wage + Commission Health 401K Employee Purchase Top Brain Trust Agents are expected to earn over $50,000 annuallyThis position profile is a representation of what is required for an employee to succeed. As company needs change, position expectations may change. It is expected that all employees complete any reasonable request that may not be listed in their job description. Employees who feel a request is unreasonable should contact Human Resources.
Web Sales Associate • Minneapolis, MN, USA
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