At Jersey Mike's, we're more than just a sub shop—we're a team built on great food, great people, and a commitment to our communities.
Since 1956, Jersey Mike's has been serving authentic, fresh sliced subs while creating a culture centered around teamwork, personal growth, and giving back. We believe great leaders create great teams, and our Assistant Managers play a critical role in developing people, delivering exceptional guest experiences, and driving restaurant success.
If you're a motivated leader who enjoys coaching others, leading by example, and growing your career in restaurant management, we'd love to meet you.
What You'll Do
As an Assistant Manager, you'll partner with the General Manager to lead daily restaurant operations while building a positive, high-performing team.
Your responsibilities include:
Helping lead all day-to-day restaurant operations to ensure an exceptional guest experience
Coaching, developing, and motivating team members through positive leadership
Assisting with hiring, onboarding, and training new employees
Leading shifts while maintaining Jersey Mike's standards for food quality, cleanliness, and customer service
Monitoring labor, productivity, and food quality throughout each shift
Assisting with inventory management, ordering, receiving deliveries, and controlling food costs
Ensuring compliance with food safety, sanitation, and company operating standards
Handling customer concerns professionally and creating positive resolutions
Supporting scheduling, daily operations, and restaurant performance goals
Opening and closing the restaurant as needed
Leading by example and fostering a positive, accountable, team-first culture
What We're Looking For
We're looking for leaders who:
Have previous restaurant management, shift leadership, or supervisory experience
Enjoy coaching, mentoring, and developing others
Lead with integrity, accountability, and a positive attitude
Thrive in a fast-paced, team-oriented environment
Have excellent communication and organizational skills
Take ownership of results and continuously look for ways to improve
Deliver outstanding customer service and lead by example
Are dependable, self-motivated, and eager to grow professionally
Restaurant management experience is preferred, but we welcome strong Shift Leaders who are ready to take the next step in their leadership journey.
Requirements
Previous leadership experience in a restaurant, retail, or customer service environment preferred
Flexible availability, including mornings, evenings, weekends, and holidays as business needs require
Reliable transportation and dependable attendance
Ability to stand for extended periods and lift up to 50 pounds
Must meet applicable age requirements for operating certain equipment, including slicer equipment, where required by state or local regulations
Food safety certification may be required and will be provided through training if applicable
Why Join Jersey Mike's?
At Jersey Mike's, we believe the best leaders are developed from within. As an Assistant Manager, you'll receive the support, training, and opportunities you need to continue building your leadership career.
Benefits and perks may include:
Competitive pay
Performance-based bonus opportunities
Flexible scheduling
Team member discounts
Leadership development and management training
Opportunities for advancement into General Manager and Regional Leadership positions
A fun, fast-paced, team-focused work environment
The opportunity to be part of a company that gives back to local communities
Our Culture of Giving
Giving back is at the heart of Jersey Mike's. We believe in serving not only great food, but also our neighbors and the communities we call home.
When you join our team, you become part of something bigger—a culture built on teamwork, trust, continuous improvement, and doing the right thing every day.
If you're ready to grow as a leader, inspire others, and build a rewarding career with Jersey Mike's, we'd love to hear from you.
Assistant Manager • Puyallup, Washington, United States
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