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Nans Kitchen
Counter StaffNans Kitchen • Westford, MA, US
Counter Staff

Counter Staff

Nans Kitchen • Westford, MA, US
9 days ago
Salary
$18.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development


The Role: Counter Lead | Craft, Crunch, & Chaos


We are a kitchen of two worlds. On one hand, we have a literal cult following for our Fired Chicken. We have regulars who have tattooed our sandwich on their bodies just to secure a Gold Member card for life. When the lunch rush hits, it’s high-octane, high-volume, and legendary.


On the other hand, we are a disciplined scratch kitchen. We don't do "frozen." We work with farmers, obsess over the snap of a fresh radish, and rewrite our menu every single season to highlight what’s actually growing in the dirt right now.


We need a Counter staff who can speak both languages: the "hype" of the perfect sammie and the "craft" of a seasonal harvest.


Why This Isn't Your Average Counter Job


  • The Seasonal Evolution: Every three months, the game changes. You’ll be trained on new ingredients, new flavor profiles, and new stories. You’ll never be bored because the menu never stays the same.
  • Farm-to-Counter: You aren't just pushing buttons on a POS. You’re explaining the passion behind each recipe & why we use the amazing products we do.
  • The Gold Member Vibe: You’ll be the one welcoming our tattooed superfans. You’re joining a brand with a soul, a personality, and a massive local reputation.


Your Daily Hustle


  • Expert Storytelling: Breaking down the seasonal menu for guests and helping them find their new favorite dish.
  • Quality Guard: Ensuring that every Fired Chicken sammie meets the "tattoo-worthy" standard before it hits the bag.
  • High-Speed Coordination: Managing a line that often wraps around the block with grace, speed, and a sense of humor.
  • The "Scratch" Standard: Maintaining a pristine environment that reflects the care we put into our food.


Who You Are


  • You’re a "People Person" with an Edge: You can handle the "Gold Member" energy and the rush-hour pressure without losing your cool.
  • You Actually Care About Food: You get excited when the seasons change and the new produce arrives.
  • You’re a Finisher: You don't just take orders; you curate experiences and make sure every guest leaves a fan.


The Goods


  • Real Money: Competitive base pay + a heavy-hitting tip pool (our fans are loyal and they show it).
  • Culinary Education: Learn the "why" behind scratch cooking and seasonal sourcing.
  • The Shift Meal: Whether it’s the cult-classic chicken or a fresh seasonal bowl, you’re eating the best food in the city.
  • No Corporate Scripts: We want your personality, your ink, and your authentic self.

Ready to join the cult?
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Counter Staff • Westford, MA, US

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