ORGANIZATION WIDE COMPETENCIES
1. Customer Service Interactions: Organization expectation is employees will exhibit good customer techniques and positive interactions with all patients, visitors and co-workers.
2. Personal and Professional Responsibilities: Organization expectation is employees will complete all personal and professional responsibilities in a timely and efficient manner.
3. Organization Policy and Procedures: Adheres to the policies and procedures of the organization. (May only score Does Not Fulfill Expectations or Meets Expectations)
4. Ethics and Compliance: Employee’s conduct reflects the organization expectation of the highest levels of ethic and compliant conduct. (May only score Does Not Fulfill Expectations or Meets Expectations)
5. Safety: Uses proper precautions to prevent injury to self or others. Reports any safety issues immediately to management. (May only score Does Not Fulfill Expectations or Meets Expectations)
60%
POSITION RESPONSIBILITIES
MINIMUM EDUCATION REQUIRED
MINIMUM EXPERIENCE REQUIRED
LICENSES / CERTIFICATIONS REQUIRED
SUPERVISES
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
PHYSICAL DEMANDS & WORKING CONDITIONS
Call Center Agent (Full Time) • Athens, GA
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