Turn Great Service into Lasting Client Relationships
Strong client relationships don't happen by accident—they're built through genuine conversations, thoughtful follow-up, and a commitment to making people feel valued.
As a Bilingual Client Loyalty Specialist, you'll play an important role in strengthening relationships with our past and current clients. You'll connect with clients in both English and Spanish, learn what's important to them, identify opportunities to provide additional value, and help create an experience that keeps them connected to our team.
If you enjoy talking with people, building trust, and turning everyday conversations into meaningful relationships, this could be the opportunity for you.
Key Perks:
401(k) with Company Match – Grow your savings for the future while we invest in you, too.
Paid Holidays – Enjoy time off to celebrate and recharge throughout the year.
PTO – Take well-deserved breaks with paid time away.
Paid Sick Leave – Rest easy knowing you have paid time off when you’re under the weather.
Health Benefits – We provide comprehensive health benefits to support your well-being.
Dental & Vision Insurance – Additional coverage to keep you and your family healthy.
Team & culture: Collaborative, training-focused team with clear production expectations. We provide coaching and full transaction support to deliver exceptional client service. We value professionalism, a service-first mindset, and community involvement.
Compensation:
$15 hourly plus bonuses
Responsibilities:
What you’ll do:
What success looks like at 6 months:
Qualifications:
What you bring (must-haves):
Fluent in English and Spanish — spoken and written
Strong customer service and phone skills
Comfortable making outbound calls and engaging clients over the phone
Nice-to-haves:
Sales or call-center experience
Texas real estate license or pursuing growth opportunities
About Company
Bilingual Client Loyalty Specialist • Killeen, TX, US
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