Talent.com
Ampersand Brands, LLC
Sales Support SpecialistAmpersand Brands, LLC • Denver, Colorado, United States, 80216
Sales Support Specialist

Sales Support Specialist

Ampersand Brands, LLC • Denver, Colorado, United States, 80216
2 days ago
Salary
$70,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Generosity can be an aspirational lifestyle.

At Lolli & Pops and Hammond’s Candies, we believe gifting is more than a transaction—it’s a human connection. From premium sweets at Lolli & Pops to handcrafted classics at Hammond’s Candies, we’re here to spread delight, one treat at a time. With a rich heritage and commitment to quality, our brands deliver exceptional sweet experiences to customers nationwide. We are excited to announce that we are seeking an optimistic, detail-oriented and proactive Sales Support Specialist to support our wholesale business and engage with our passionate community of candy lovers.


This role is critical to the success of our sales operations and is responsible for supporting our national sales team by ensuring timely and accurate order entry, maintaining strong customer account relationships, and handling key post-sales communication. The ideal candidate is highly organized, a strong communicator, and comfortable managing multiple priorities in a fast-paced environment.



Key Responsibilities:

  • Order Entry & Management
    • Enter and process customer purchase orders accurately and in a timely manner.
    • Ensure all order details are correct and comply with internal guidelines and customer requirements.
    • Work closely with operations and logistics to monitor order status and shipping timelines.
  • Account Management Support
    • Serve as a point of contact for key accounts to assist with questions, issues, or updates related to orders.
    • Track order progress, proactively notifying customers and sales leadership of any issues or changes.
  • Communication of Changes or Delays
    • Promptly communicate out-of-stock items, substitutions, shipping delays, or other fulfillment issues to customers and sales directors.
    • Proactively request extensions on Purchase Orders as needed, maintaining a professional and solution-focused tone.
  • Sales Team Collaboration
    • Partner with National Sales Directors to support daily administrative needs and help drive sales initiatives.
    • Prepare order summaries, status updates, and issue logs for regular sales check-ins or account meetings.
  • Customer Service
    • Follow up with customers on post-order inquiries, backorders, and order changes.
    • Help ensure a positive customer experience through attentive, timely, and professional support.
    • Develop a strong working knowledge base for the entire range of Ampersand Brands products.
  • Process Improvement
    • Identify and suggest improvements to processes that enhance order accuracy, reduce errors, or improve customer experience.


Qualifications:

  • 2+ years in sales support, customer service, or order entry role (experience in wholesale, consumer goods, or similar industry is a plus).
  • Strong working knowledge of order entry systems (e.g., NetSuite, Sage, MarketTime, Faire Marketplace, TrueCommerce, QuickBooks, or other ERP/CRM platforms).
  • Excellent written and verbal communication skills.
  • Highly organized with great attention to detail.
  • Able to manage multiple priorities with professionalism and a sense of urgency.
  • Collaborative team player who thrives in a fast-paced environment.


Preferred:

  • Experience working with national accounts or supporting remote sales teams.
  • Familiarity with wholesale order forms, purchase orders, and retail compliance standards.
  • Knowledge of lead times, inventory management, and logistics tracking.


WHY US, WHY NOW

We’re two beloved brands with deep roots and ambitious plans. This role is central to shaping how we show up online, connect with customers, and build the future of thoughtful gifting. Come help us craft something truly sweet.


Location & Schedule

We offer a hybrid work environment, with on-site presence required four days per week.


The pay range for this role is:
70,000 - 70,000 USD per year(Corporate)



PI480833bcbcd0-30511-41433501

Create a job alert for this search

Sales Support Specialist • Denver, Colorado, United States, 80216

Similar jobs

Investment Sales Analyst - Capital Markets, Production Support

JLLDenver, CO, United States
Full-time

Analyst, Retail, Capital Markets.JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and ... Show more

 • Promoted

Store Counter Sales

Genuine PartsCastle Rock, CO, United States
Part-time

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face of the retail store" ... Show more

 • Promoted

Vaccine Sales Specialist/Senior Vaccine Sales Specialist - Denver South

CSLDenver, CO, United States
Full-time

The Opportunity:You will be a customer-facing Vaccine Sales Specialist promoting main brands to Pediatrics, Integrated Delivery Networks and Public Health accounts.This is a field-based remote posi... Show more

 • Promoted

Commercial Sales Specialist

BluePeak Advisors LLCDenver, CO, United States
Full-time

DescriptionWe Push the Boundaries of Possibilities for Our Communities.Overview of the Position Responsibilities:The Commercial Sales Specialist is responsible for the strategic growth and developm... Show more

 • Promoted

Design Sales Specialist/Home Stylist, Full Time, Flat Iron Crossing - Pottery Barn

Williams-SonomaBroomfield, CO, United States
Full-time +1

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service.Utilize effective selling techniques and provide in-depth product knowledge in a ... Show more

 • Promoted

Junior Contract Support Specialist

Stafford ConsultingDenver, CO, United States
Full-time

Junior Level Contracts Support Specialist Remote.VA offices for security processing, CAC issuance, and pickup of government-furnished equipment.Salary Range: Commensurate with experience, educatio... Show more

 • Promoted

Customer Support Specialist (Onsite - Denver)

GigSmartDenver, CO, United States
Full-time

Sales Support SpecialistWe're seeking a Sales Support Specialist to join our growing team at GigSmart.This entry-level position offers an excellent opportunity to build your career in a fast-paced ... Show more

 • Promoted

Sales Development Specialist Data Center Services (APAC timezone)

RM Staffing B.V.Thornton, CO, US
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more

Operations Support Specialist

York Space SystemsEnglewood, CO, United States
Full-time

York Space Systems was founded to radically improve spacecraft affordability and reliability, transforming, and enabling next-generation space mission operations worldwide.Today, York is one of the... Show more

 • Promoted

Customer Support Specialist

OfficeTeamLittleton, CO, United States
Full-time

OfficeTeam - JobID:00620-9504299303-usen Office Team by Robert Half leverages its strong relationships with hiring managers across the globe to not only help you find work, but also coach you throu... Show more

 • Promoted

Sales Associate, PT

Under ArmourCastle Rock, CO, United States
Full-time +1

Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and S... Show more

 • Promoted

Sales Specialist

Brookdale HockessinDenver, CO, United States
Full-time

Sales and Marketing Professional.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.Make Lives Better Including Your Own.If you want to work in an environ... Show more

 • Promoted

Building Controls Sales Specialist

CarrierEnglewood, CO, United States
Full-time

About CarrierCarrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.Through cutting-edge adva... Show more

 • Promoted

Sales Associate

Tilly'sBroomfield, CO, United States
Part-time

As a Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers.Are you a "people person" who has a talent for making friends with perfect strangers? Do you have... Show more

 • Promoted

Sales Enablement Content Specialist

AutodeskDenver, CO, United States
Full-time

Job Requisition ID #26WD94658Join our innovative D&M marketing team as a Sales Enablement Content Specialist.In this essential role, you will create engaging, industry-specific content that emp... Show more

 • Promoted

Customer Support SpecialistDenver, CO

ProCare Solutions LLCDenver, CO, United States
Full-time

Customer Support SpecialistFor over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, ... Show more

 • Promoted

Loan Sales Specialist

Foursight Capital LLCWestminster, CO, United States
Full-time

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.In this role, our team members ... Show more

 • Promoted

Sales Specialist

Bath Tune UpLakewood, Colorado, US
$80,000.00–$120,000.00 yearly
Full-time +1

Potential for Salary Base | $80k - $120k+ OTE | Uncapped Earnings.Bath Tune-Up is a fast-growing remodeling company focused on delivering high-quality, stress-free bathroom renovation experiences.O... Show more

Outside Sales Representative - B2B

HibuCastle Rock, CO, United States
Full-time

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still havi... Show more

 • Promoted

Home Care Sales and Business Development Representative 18

ATN HealthcareCastle Rock, CO, United States
Full-time

Home Care Sales And Business Development Representative.ATN Healthcare is a leading provider of home care services, dedicated to delivering compassionate, high-quality care to seniors and individua... Show more