Director, Design and Construction- Airport Dimensions

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.

© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

What Does a Director, Design and Construction Do:

The Director, Design + Construction will have oversight for assigned Airport Dimensions or any partner co-brand lounges (new, refurbishment and/or expansion) Design + Construction projects ensuring projects are completed on time and within established budget and act as Airport Dimensions’ Airport Tenant Owner’s Rep role. Position will oversee 3rd party providers including Construction Project Management consultants, General Contractors, Architects, MEP Consultants, Signage Companies, Furniture and equipment providers, and all other vendors associated with lounge design and construction. Reporting to the VP Design + Construction, the Director; Design + Construction plays a critical role, managing across multiple high-value Design + Construction lounge projects across the US. Primary responsibilities include developing projected capital investment budget and managing spend versus budget for all associated lounge projects. The Director role will act as the primary Design + Construction owner’s rep contact for Airports and will develop and lead project specific presentations as required. The Director will also oversee direct reports and will support and guide direction of their specific projects.

· Undergraduate degree

· Track record of managing successful program and project delivery in line with desired outcomes

· Experience in building and maintaining constructive partnership and collaborative relationships

· Technical ability to understand and interpret construction drawings/specifications

· Ability to travel as needed (estimated 2-3 trips per month) along with flexibility to work from home or office

· Experience in airport environments and high-end hospitality focused tenant improvement projects

Must be authorized to work in U.S.

What You'll Do:

• Develop projected capital investment budgets and manage investment spending against budget for all facility projects, submitting monthly capital investment spending and forward cashflow reports.

• Oversight of new, refurbishment and/or expansion facility projects ensuring projects are completed on time and within established budget.

• Ensure branding standards are captured in design documentation and maintained through the construction phase. Engage AD’s Branding Team for input on brand-related items when required

• Ensure alignment with established Airport Dimensions’ governance and reporting requirements including but not limited to; design and construction procedures and protocol, finance and administrative governance

• Review/provide input on construction documents from an operational and constructability standpoint

• Ensure management and oversee coordination to resolve design issues/changes with Owner, A/E team, local onsite PMs, and GC(s)

• Ensure projects maintain project documentation, including contracts, change orders, schedules, budgets, and invoices

• Assist with assessment of viability of potential new facility projects and project capital investment and timelines

• Provide regular updates to senior leadership on status of projects and advise on any developments that will have an impact on the timeline or capital investment of the project

• Prepare and review monthly cash flow projections

• Appropriately escalate any issues impacting timeline or budget

• Manage, develop, and mentor team of direct reports

• Ability to work with co-brand lounge partnerships and professionally manage relationship in order to meet partner expectations

What You'll Need:

• Minimum 8 years working experience in the Aviation Sector as a General Contractor, Owner’s Rep, Architect, Engineer, or Interior Designer with direct report leadership experience

• Proficient in reading construction contracts, construction drawings, and specifications

• Understanding of AIA contracts and ability to prepare them for different delivery methods

• Ability to coordinate multiple projects in various stages of design or construction

• Ability to work with stakeholders with competing priorities to unify project goals

• Excellent organizational and multitasking skills

• Excellent communication and presentation skills

• Strong ability to lead concise and productive meetings

• Proven collaborative team member

· Graduate degree

· Professional engineering or architecture license

· Familiarity with airport lounge programs, offerings, and operation

· Experience working with Bluebeam

PMP and LEED/AP qualifications

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ushr@collinsongroup.com