LaneStaffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment.
This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations. Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail.
Accurately enter and update records in internal systems
Review documentation for completeness and accuracy
Respond professionally to inbound calls and email inquiries
Provide accurate information regarding processes, timelines, and requirements
Maintain confidentiality of sensitive records and information
Prioritize daily assignments and meet processing deadlines
Investigate and resolve discrepancies requiring follow-up
Work collaboratively in a team-based office environment
Monday – Friday, 8:00 AM – 5:00 PM
Some late nights and weekends required during peak operational periods
High school diploma or GED
At least 1 year of clerical or office experience
At least 2 years of customer service experience
Minimum typing speed of 35 words per minute
Strong attention to detail
Professional phone and email etiquette
Ability to handle confidential information with discretion
Experience in high-volume processing environments
Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred)
Familiarity with Microsoft Office (Excel, Word, Outlook)
Office-based setting
Extended computer use
Occasional lifting up to 30 lbs
Must be comfortable sitting for extended periods
Must pass background screening
Must be able to commit to the full project timeline (February – October 2026)
Customer Service & Administrative Processing Specialist (Temporary) • Houston, Texas, United States
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