Talent.com
Bump Health
Customer Service Representative (CSR) - Durable Medical Equipment (DME)Bump Health • Rochester, NY, US
Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Bump Health • Rochester, NY, US
30+ days ago
Salary
$35,000.00–$45,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.

If you have experience in the following areas, you should Apply Today!

  • Insurance verification
  • Prior Authorization
  • Billing experience - Medicare, Medicaid, or Managed Care
  • Medical Office
  • Healthcare background
  • CPAP and Oxygen experience

Customer Service Representative Duties:

  • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
  • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
  • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.
  • Complete intake, insurance verification and determine charges and coverage for service/product requested.
  • Collect co-pays and input payment data.
  • Collect compliant medical documentation for insurance invoices.
  • Maintain work operations by following company policies and procedures.

Requirements

Position Qualifications:

  • High School diploma or equivalent (Required)
  • Excellent phone and customer service skills (Required)
  • Strong Communication skills (Required)
  • Two years of HME/DME experience and knowledge of medical terminology. (Preferred)
  • Previous data entry experience (Preferred)

Benefits

  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere
Create a job alert for this search

Customer Service Representative (CSR) - Durable Medical Equipment (DME) • Rochester, NY, US

Similar jobs

Remote Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroupIrondequoit, New York, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe... Show more

 • Promoted

Care Manager

Prime Care CoordinationDansville, NY, United States
Full-time

Prime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their l... Show more

 • Promoted

Verizon Representative

Clearway Sales GroupRochester, NY, United States
Full-time

Clearway Sales Group, a sales and business consulting firm in Westgate, is seeking a Verizon Representative for Verizon 5G.The Verizon Representative walks customers through Verizon 5G offerings an... Show more

 • Promoted

Pharmacy Technician

TradeJobsWorkForce14602 Rochester, NY, US
Full-time

Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy.Recording medical histories while maintaining confidentiality and complianc... Show more

 • Promoted

Merchandising Sales Associate

Tractor SupplyGeneseo, NY, United States
Full-time +1

Overall Job Summary: The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such a... Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Remote

ApexFocusGroupIrondequoit, New York, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe... Show more

 • Promoted

Customer Service Agent (PT or FT)

Delta AirlinesPittsford, NY, United States
Full-time

There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more

 • Promoted

Central Services Order Entry Technician (Remote)

HealthDirect Pharmacy ServicesDansville, NY, United States
Remote
Full-time

OverviewScope of Responsibilities :Works remotely under supervision of the Manager of Central Services and Implementation.Follows standard procedures to accomplish assigned tasks.Work within multip... Show more

 • Promoted

Customer Service Representative SWCC Bilingual Spanish (Remote in Rochester, NY)

MaximusRochester, NY, United States
Remote
Full-time

Customer Service Representative SWCC Bilingual Spanish (Remote in Rochester, NY)Essential Duties and Responsibilities :Answer incoming calls from consumers in accordance with all performance standa... Show more

 • Promoted

RN L&D | Rochester, NY | Rotating SHIFT | $3,310.00/48hrs

Cogent InfotechRochester, NY, United States
Full-time

RN L&D Rochester, NY Rotating SHIFT $3,310.CWS Health is currently seeking an experienced for a RN L&D travel assignment.This is a great opportunity for RN L&D looking for consistent ho... Show more

 • Promoted

American Airlines Customer Service Representative

TradeJobsWorkforce14626 Rochester, NY, US
Full-time

Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve ... Show more

 • Promoted

PT- Sales Associate Geneseo

Five BelowGeneseo, NY, United States
Part-time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more

 • Promoted

Delivery Driver - Onboarding / Onboard

DoorDashGeneseo, NY, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Work From Home

Remote JobsLivonia, NY
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more