Talent.com
REVOLVE
Retention Marketing SpecialistREVOLVE • Cerritos, CA, US
Retention Marketing Specialist

Retention Marketing Specialist

REVOLVE • Cerritos, CA, US
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Main purpose of the

Retention Marketing Specialist role:

This is a full time and permanent role for an analytically driven thinker who can synthesize current business intelligence or trend data to inform retention marketing strategy, and project manage and implement new strategies.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide analysis to support email, mobile push messaging, SMS, the Loyalty Club, and other retention channels
  • Write queries and scripts to serve personalized content in emails and mobile push messages
  • Define, implement, and automate weekly and monthly reports of key performance metrics, action items and alerts, and A/B test results
  • Provide actionable email and push strategy recommendations based on key performance metrics, A/B test results, and various data sources
  • Perform customer segmentation and customer lifetime value analysis to support retention strategy
  • Establish and build relationships with stakeholders including marketing, engineering, merchandising, creative, copy etc.
  • Help drive REVOLVE’s customer activation and retention strategy by using data to optimize lifecycle, batch, and transactional email campaigns
  • Help develop programs to maximize customer retention, with a focus on repeat purchase, win-back, cross-sell, and upsell efforts
  • Create data-driven, dynamic campaigns, audience segmentation strategies and testing plan to maximize ROI targets
  • Prepare, test and schedule daily email sends
  • Test and schedule mobile push notifications
  • Plan and implement A/B tests on campaigns
  • Develop and project manage triggered email campaigns and personalization in batch-sent email campaigns
  • Prepare and present weekly email scorecard
  • Maintain email calendar and gather assets
  • Check and troubleshoot email code with basic understanding of HTML and PHP – can be learned on-the-job
  • Oversee and monitor email list segmentation and list growth
  • Provide ad-hoc reporting and analytical support to marketing team as needed
  • Perform market research and monitor competitor’s email programs
  • Help with Loyalty program implementation and measurement

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Outstanding analytical skills, with strong academic background in data analytics, technology, math, or science.
  • Strong SQL background, ability to dive into the dataset and arrive at a conclusion
  • Proven business acumen and results oriented.
  • Ability to demonstrate logical thinking and problem solving skills
  • Strong attention to detail
  • Strong communication, collaboration, and presentation skills
  • Comfortable working in a very collaborative, creative, and fast paced environment
  • Comfortable sharing concepts and taking feedback
  • Self-motivated and takes initiative
  • Interest in e-commerce and marketing
  • Eagerness to learn new skills
  • Self-motivation and initiative-taking

Minimum Qualifications:

  • A BA/BS Degree is required

Preferred Qualifications:

  • 1+ years of analytical experience is a plus but not required
  • MS/MSc/MEng in a quantitative field is a plus but not required
  • Experience with SQL, Tableau, Google Analytics, Python preferred
  • Basic programming skills in any language (java, vba, python, c++…) are a plus
  • Experience with E-commerce marketing is a plus
  • SQL and Database experience or training is a plus

Create a job alert for this search

Retention Marketing Specialist • Cerritos, CA, US

Similar jobs

Email & Social Marketing Specialist

Sunny Health & Fitness, Inc.City Of Industry, CA, United States
Full-time

Email & Content Marketing Specialist.This position is full-time and ON-SITE in the City of Industry, CA.We are looking for an Email & Content Marketing Specialist to manage our email marketing camp... Show more

 • Promoted

WFH - Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaAltadena, California, US
$25.00–$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Data Entry - Product Support - $45 per hour

GL Inc.Altadena, California
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Sr. Brand Marketing Manager

DIN TAI Fung North AmericaArcadia, CA, United States
Full-time

Compensation: $163,500 - $212,500 Annual Salary + Bonus.Location: Hybrid, Din Tai Fung - Restaurant Support Center in Arcadia/Pasadena, California.Din Tai Fung is a globally celebrated, family-owne... Show more

 • Promoted

Patient Care Technician - Entry Level Training Program

Dreambound Inc.Altadena, California, US
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.aiAltadena, CA, US
Remote
Full-time

Review and label digital content including text, images, and documents.Every task you complete helps improve how technology interprets information and performs in practical settings.Detail-oriented... Show more

 • Promoted

Lifecycle Marketing Manager

OC Sports & EntertainmentAnaheim, CA, United States
Full-time

Join our team to help create and develop the future of live entertainment and sports in Orange County!.Mission: To enrich the lives in our community through shared experiences, welcoming spaces, an... Show more

 • Promoted

Retention Marketing Specialist

RevolveCerritos, CA, United States
Full-time +1

Retention Marketing Specialist.REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers.As a trusted, premium lifestyle brand, and a go-to online source for discove... Show more

 • Promoted

Annuity Marketing Strategist

Pacific LifeNewport Coast, CA, United States
Full-time

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead our policyholders count on us to be there when it matters most.It's a big ask, but it's one that we ... Show more

 • Promoted

Partnership Marketing Manager

SmartFinancialNewport Coast, CA, United States
Full-time

Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology.Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our i... Show more

 • Promoted

Work From Home - Product Specialist - $45 per hour

GL1Altadena, California
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPAAltadena, California
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Personal Trainer

SvetnessAltadena, CA, United States
Full-time

Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personalized... Show more

 • Promoted

CRM & Email Marketing Specialist (Hybrid)

The Travel CorporationCosta Mesa, CA, United States
Full-time

CRM & Email Marketing Specialist for Brendan VacationsOur philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of e... Show more

 • Promoted

Online Market Research Participant

GL IncAltadena, California
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Work-From-Home Product Beta Tester - $45 per hour

Great LionAltadena, California
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Marketing Manager

Dental Medical Careers, Inc.Newport Coast, CA, United States
Full-time

We are seeking an experienced and strategic Dental Marketing Manager to lead our marketing initiatives and support the growth of our dental service portfolio.The ideal candidate will possess strong... Show more

 • Promoted

Future Opening: Marketing Representative - State Farm Agent Team Member

Jason Hobbs - State Farm AgentHuntington Beach, CA, United States
Full-time

Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you!.Jason Hobbs - Stat... Show more

 • Promoted

Retina Specialist

NVISION Eye CentersSanta Ana, CA, United States
Full-time

Retina Specialist Orange County Retina, a partner of NVISION Eye Centers.Location: Orange County, CA- Santa Ana, Newport Beach, Fullerton, Laguna Hills.Compensation: Guaranteed Base + Productivity ... Show more

 • Promoted

FT Data Entry Assistant - Transportation Safety (Work From Home)

ProSidianAltadena, CA, United States
Remote
Full-time

Administrative Assistant / Fully Remote] - Anywhere in U.Competitive pay / Medical, dental and vision / 401k / PTO - As a Data Entry Assistant you'll: Perform accurate and timely data entry tasks, ... Show more