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Sunrise Systems, Inc.
Desktop SupportSunrise Systems, Inc. • Philadelphia, PA
Desktop Support

Desktop Support

Sunrise Systems, Inc. • Philadelphia, PA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title: Desktop Support
Job ID: 26-00821
Location: Philadelphia, PA
Duration: 12 months of contract

Job Summary:

Seeking a Field Engineer with 1–3 years of computer support experience. Responsible for installing, diagnosing, maintaining, and servicing desktops, laptops, printers, network devices, standard software, and low-end servers at client sites.

Key Responsibilities:
  • Hardware setup and basic HW/SW troubleshooting
  • Desktop, laptop, server & network support
  • PC imaging, reloading, and device repair
  • Disk replacement on enterprise storage products
  • Install, move, add, and change (IMAC) activities
  • Maintain legacy and core server products
  • Ensure SLA compliance and update ticketing system
  • Provide professional customer service and escalation support
  • Strong work ethic, organizational skills, and ability to resolve complex support issues independently required.

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Desktop Support • Philadelphia, PA

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