Mailroom Coordinator

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

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Job Title: Mailroom Coordinator
Location: Worcester, MA
Duration: 3-6 Months
Job Type: Temp to Hire
Work Type: Onsite

Schedule: Monday Friday 7:30 AM -4:00 PM

Job Description:

Position Overview/Summary

• Responsible for the overall daily production of mailing output that is generated from the organization's source systems.
• Perform routine checks on the jobs and output to ensure the highest levels of quality and integrity are achieved.
• Perform customer service tasks for business associates.
• Remain committed to our C.A.R.E. values in customer service.

Responsibilities / Essential Functions:

• Identification of issues with systems, output, or processes.
• Documentation of varying daily production.
• Support other business functions and business partners.
• Ensuring SLA's are consistently met.
• Understanding and following of both departmental and organizational policies.
• Maintaining proper supply levels of consumables.
• Perform other duties as assigned.
• Analyze job processes and recommend improvements.
• Customer services skills as dictated by management which may include, but are not limited to answering the phone, mail runs, and administrative responsibilities.

Position Requirements:

• High school diploma/GED/equivalent work experience.
• Ability to use personal computer and other standard office equipment.
• Perform tasks that may be routine and repetitive with accuracy.
• Ability to read, write, and perform basic math skills.
• Ability to work independently or as part of a team.
• Problem Solving/Judgment - Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems in a timely manner.
• Accountability - Proactively identifies present and future obstacles, issues, and opportunities; takes actions to address such obstacles, issues, and opportunities.
• Flexible and Agile - Easily adapts to new, different, or changing situations, requirements, or priorities. Has an understanding and appreciation of individual differences.
• Teamwork/Collaboration - Actively solicits ideas and opinions from others. Encourages team members to voice ideas/concerns. Shows respect for diversity. Fosters collaboration.
• Ability to stand or sit for extended periods of time.
• Ability to perform work tasks in a loud/noisy work environment.
• Ability to work productively and accurately in a stressful, fast paced production environment under deadline pressure.
• Ability to work on site, including during adverse weather conditions.
• Ability to use personal computer and other standard office equipment.
• Ability to work cooperatively.

TekWissen Group is an equal opportunity employer supporting workforce diversity.