Seasonal Retail Clerk

Job Title: Seasonal Retail Clerk

Reports To: FOH Manager

About Us

Nick's Fish House is a Baltimore favorite, known for serving up fresh seafood, regional specialties, and the best-steamed crabs in town. Located on the beautiful waterfront at the Baltimore Peninsula, we offer a lively and welcoming atmosphere where guests can enjoy everything from our famous crab cakes to signature cocktails like the Orange Crush.

At Nick's, we take pride in creating exceptional dining experiences, and that starts with an incredible team. Whether you're serving guests on our spacious waterfront deck, crafting delicious dishes in the kitchen, or leading operations behind the scenes, every role is essential to our success. If you're passionate about hospitality, teamwork, and great food, we'd love to have you on board!

Position Summary

The Seasonal Retail Clerk supports the retail operations at Nick's Fish House during our busy season. This role is responsible for providing outstanding customer service, operating the point-of-sale (POS) system, handling cash transactions accurately, maintaining merchandise displays, and assisting with inventory management.

If you're energetic, sales-driven, and enjoy engaging with guests in a fast-paced hospitality environment, we'd love to have you join our seasonal team!

Team Service: A Culture of Collaboration

At Nick's Fish House, teamwork isn't just encouraged-it's essential to who we are. Every guest's experience is a shared responsibility, and we work together to ensure outstanding hospitality at all times.

Regardless of your role, you'll be part of a team-service approach, which means:

• Supporting colleagues by assisting where needed to create a seamless guest experience.
• Prioritizing communication and collaboration to keep operations running smoothly.
• Taking initiative and stepping in to help teammates, knowing they'll do the same for you.
• Maintaining a positive, guest-focused attitude that reflects our commitment to Excellence, Teamwork, and Respect.

No matter your title, we believe in lifting each other up and delivering exceptional service as a team-because that's what makes Nick's a great place to work.

Essential Duties & Responsibilities

• Greet and assist guests in the retail area in a friendly, professional manner
• Operate POS system efficiently and accurately
• Handle cash, credit card, and other payment transactions in accordance with company procedures
• Maintain organized and visually appealing merchandise displays
• Monitor inventory levels and assist with restocking and inventory counts
• Maintain cleanliness and organization of retail and surrounding areas
• Answer guest questions about merchandise and promotions
• Support management with sales tracking and retail reporting as needed
• Work as part of a team-service approach
• Maintain a positive attitude and professional demeanor, embodying Nick's values of Excellence, Teamwork, Respect, and Accountability

What We're Looking For

• Minimum 1–2 years of prior retail or sales experience required
• Experience handling cash and operating a POS system
• Strong customer service and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic understanding of inventory processes
• Friendly, outgoing personality with a guest-first mindset
• Availability to work flexible shifts, including evenings, weekends, and holidays.

Physical Requirements

Working as a Seasonal Retail Clerk at Nick's requires energy, agility, and endurance. Candidates must be able to:

• Stand and walk for extended periods (6–8 hours per shift)
• Lift and carry merchandise or retail supplies weighing up to 30 lbs
• Perform repetitive motions such as ringing transactions and organizing displays
• Navigate a busy restaurant and retail environment

Why Join Nick's?

• Competitive pay
• Flexible scheduling for work-life balance
• Team-driven culture where your contributions matter.
• Growth and advancement opportunities-we love promoting from within!
• Medical, dental, and vision insurance for eligible employees.
• Employee discounts on meals and apparel.
• A fun, dynamic work environment where teamwork and respect are at the heart of everything we do.

Compensation

This position starts at $15.00 per hour.

Equal Opportunity Employer

At Nick's Fish House, we celebrate diversity and inclusion in our team. We recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, veteran status, or any other characteristic protected by applicable law. We believe that our differences make us stronger, and we're committed to fostering a welcoming and respectful workplace for all.

Ready to Join the Team?

If you take pride in creating a smooth, welcoming experience from the moment guests arrive, we'd love to have you on our team. Apply today-we can't wait to meet you!