Public Health Nurse Surveyor Supervisor

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Department of Health (IDOH):
The Indiana Department of Health’s mission is to promote, protect, and improve the health and safety of all Hoosiers so that they can reach their optimal health regardless of where they live, learn, work, or play.

Role Overview:

This position is responsible for supervising the field survey staff, who conduct onsite surveys at nursing homes and licensed residential facilities, in a region of the state from the west side of Indianapolis west to the Illinois state line in the central part of the state. The position must ensure, through scheduling and monitoring, that certification, complaint and revisit surveys are conducted in prescribed time frames and that the field survey staff conduct the surveys according to state and federal protocols, policies, and procedures. The position utilizes specialized knowledge of Long-Term Care state and federal rules and regulations, training and experience in the survey process, and application of the principles of good clinical practice.

Salary:

The salary for this position traditionally starts at $75,010.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

• Ensure that all surveys are scheduled, completed, and submitted timely in accordance with federal certification regulations and state licensure requirements.
• Explain and interpret regulations, policies, and protocols for staff.
• Review and evaluate surveyed service providers corrective action plans.
• Coordinate with Training Director in assessing training needs, developing programs, and conducting orientation and refresher training programs for surveyor staff.
• Respond timely to health service provider inquiries regarding survey issues, questions, and problems.
• Monitor quality of all survey reports ensuring compliance with the Federal Principles of Documentation.
• Provide both on-site and remote oversight supervision and guidance to field surveyors during surveys to ensure consistency of survey protocol application and practices.
• Responsible for discussing certification questions and problems with facility administrators and for making final recommendations regarding licensure and/or certification.
• Responsible to assist surveyors in identifying significant adverse findings and communicating those findings immediately to appropriate Directors.
• Provide expert testimony in administrative hearings and court regarding survey results and recommendations.
• Participate in the selection, onboarding, and training of surveyors to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work performance adheres to quality standards, deadlines, and proper procedures.
• Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee’s home. Employee reports to the agency’s office for occasional meetings or events. Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client’s or customer’s worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Must hold a valid Registered Nurse License issued by the State of Indiana.
• Thorough knowledge of federal certification standards and state licensure requirements for the provider types surveyed.
• Thorough knowledge of operational and administrative components of provider types surveyed.
• Thorough knowledge and ability to assess effectiveness of individual care plans and delivery in provider types surveyed.
• Ability to monitor the effectiveness and adequacy of survey inspection and investigation teams.
• Ability to observe and recognize adverse health and safety conditions and non-compliance situations and take appropriate actions.
• Ability to prepare and review initial certification surveys, recertification surveys, follow-up surveys and complaint investigation surveys.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
• Experience as a Registered Nurse in an Acute or Long-Term Care setting is preferred.

An Associate or Bachelor’s degree in Nursing from an accredited institution is required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

You must satisfy the following requirements to continue employment:

• Ability to successfully complete all federally mandated training and testing within the first 12 months of employment.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.