Software Development Manager, Personal Information & Identity Management

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building innovative solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software uses Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world. Our organization uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.

The Contingent Worker tech team owns onboarding and lifecycle management for Amazon's 1.8M contingent workforce across 68 countries. We are designing and building a full-stack domain from the ground up to hire, manage, and offboard this population. Our customers include contingent workers as they onboard and work for Amazon, the full-time employees who manage them, and the Finance teams that track associated spend. The space sits at the intersection of compliance, security, and scale, with direct visibility to senior leadership including the CFO.

Key job responsibilities
Prioritize being a really great people manager. Building, motivating, rewarding and coaching a diverse team of Software Development Engineers is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.

Set the strategic vision for your team and create comprehensive strategy documents and roadmaps that align with and advance organizational goals

Lead your team to build new products with quality, security, robustness and Amazon sized scale as top priorities. Help your team sort out technical and product requirements and priorities and align with cross-organizational partners.

Contribute to architecture and design discussions for full stack software.

Delight your customers. Internalize our customer challenges and derive creative solutions which apply new and innovative technology.

About the team
Talent Acquisition - Technology empowers our customers by providing integrated, people-focused solutions that streamline hiring processes for WW Stores, AWS, Devices, and Talent Acquisition. As stewards of the employee lifecycle and experience, we drive initiatives that promote transparency and efficiency in career mobility, workforce engagement, and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customer's needs and match individuals to the right opportunities through our services.

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.