Talent.com
Sun Chemical
Ink Customer Technical Service Rep (embed)Sun Chemical • Ridgefield Park, New Jersey, US
No longer accepting applications
Ink Customer Technical Service Rep (embed)

Ink Customer Technical Service Rep (embed)

Sun Chemical • Ridgefield Park, New Jersey, US
30+ days ago
Job type
  • Full-time
Job description

Work Location: This role is based on-site, Ridgefield Park NJ

Overview:

Responsible for identifying the technical and continuous improvement needs of assigned customer and coordination of any technical activities related to same. This may include coordination of both laboratory and manufacturing activities, and applicable training and development of customer employees. Provides strong press side technical service, troubleshooting of problems and provides detailed and consistent technical reporting. Supports customer’s schedule through production coordination, and at times may need to provide color matching, formulating, and small batch blending support on-site at the customer location. Provides performance feedback on ink room personnel and address issues accordingly.

Essential Job Functions:

  • Directs Housekeeping and Safe operations.
  • Ensure processes are being reviewed and completed properly. Reporting any issues/gaps.
  • Act as point person in operational InPlant matters for the customer and Sun Chemical. Coordinates with Sales, CTS, and CSC leadership to ensure proper technical support within the given customer.
  • Identifies rework opportunities based on review of batch tickets.
  • Takes leadership role in Continuous Process Improvement activities within the InPlant.
  • Provide strong press side technical support.
  • As needed, perform color match, produce and quality control inks to ensure inks meet/exceed the customer’s specifications. Maintain detailed production and QC records.
  • Completion of in plant personnel performance management reviews, coordinate in plant personnel training and employee development programs, work closely with HR regarding employee relation matters. Address personnel performance.
  • Prepares monthly reports to keep management informed.

Required Education and Experience:

  • Technical Degree (BS) or 5-10 years of industry experience.
  • Good verbal and written communication, analytical and mathematical skills, and creative problem solving.
  • Strong knowledge MS Office and SAP.
  • Intermediate skill set with Gantt charts.
  • Manage multiple complex projects at once.
  • High level of pressroom and printing process knowledge.

Preferred Education and Experience:

  • Experience with flexographic printing
  • Usage and/or mastery of Kepner Tregoe methodologies
  • 3-5 years of field Customer Technical Service experience
Create a job alert for this search

Ink Customer Technical Service Rep (embed) • Ridgefield Park, New Jersey, US

Similar jobs

Customer Service Representative

JP McHale Pest ManagementBuchanan, NY, United States
Full-time

Call Center - Customer Service RepresentativeLocation:Buchanan, NY (On-site.Pay Range:$21 - $23 / hr (depending on experience)JP McHale Pest Management LLC, an Anticimex Company, is a top professio... Show more

 • Promoted

Customer Service Rep

TradeJobsWorkforce10016 New York, NY, US
$19.00 hourly
Full-time

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e... Show more

 • Promoted

Internet Sales Specialist/ BDC Rep - Motorhub Inc.

Respect Auto GroupInwood, NY, United States
Full-time

OverviewMotorhub is part of the fast growing Respect Auto Group, a leader in automotive retail.We are looking to add a qualified Business Development Center Representative/Internet Sales Specialist... Show more

 • Promoted

Remote Customer Service Sales Cortlandt, NY

HMG CareersCortlandt Manor, NY, United States
Remote
Full-time

Remote Customer Service Sales Cortlandt, NYAre you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities... Show more

 • Promoted

Senior EMR Technical Instructor

Sun River HealthPeekskill, NY, United States
Full-time

Job DescriptionThe role of the EMR Systems Instructor is to develop and conduct training programs for new and existing clients, as well as regular monitoring and maintenance of eClinicalWorks elect... Show more

 • Promoted

Work-From-Home Product Advisor - $45 per hour

Great LionPeekskill, New York
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Appliance Repair Technician

Mr. AppliancePeekskill, NY, US
$18.00 hourly
Full-time

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in y... Show more

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausPeekskill, NY, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Customer Service

KFCWest Haverstraw, NY, US
Full-time

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning o... Show more

Sales Rep

BhiredNew York City, NY, United States
Full-time

A growing restoration company is seeking a driven Sales Rep with an existing industry network to generate new business.This role is relationship-based and focused on developing referral sources wit... Show more

 • Promoted

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Croton-on-Hudson, New York
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Libresprite Expert

Micro1Mount Ivy, New York, US
$70.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Operations Support Specialist II Customer Service

American Express Global Business TravelHaverstraw, NY, United States
Full-time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and “ through their work “ can make an impact on our industry.W... Show more

 • Promoted

Patient Service Representative

Pride HealthCortlandt Manor, NY, United States
Full-time

Job Role:Patient Registrar Location:Cortlandt Manor, NY 10567 Shift:Day Pay Rate:$21/hr - $23/hr Duration:22weeks Required:One year of clerical experience, Spanish speaking.Skills:Health insurance ... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPACroton-on-Hudson, New York
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Consumer Research Panel Member

GL IncWoodbury, New York
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Patient Care Technician - Entry Level Training Program

Dreambound Inc.Peekskill, New York, United States
Full-time

Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Show more

 • Promoted

Customer Service Specialist - Remote

TradeJobsWorkForce10710 Yonkers, NY, US
Remote
Full-time

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home ... Show more

 • Promoted

Work From Home

Remote JobsPutnam Valley, NY
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Customer Service

TH BUSINESS NYC CORPBronx, NY, United States

Lo que har s (Tu misi n) Transformar frustraciones en sonrisas.Ser s la voz y el coraz n de nuestra marca.Nada de guiones acartonados; buscamos soluciones reales.Crear conexiones, no solo tickets.C... Show more