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Chick-fil-A
Training DirectorChick-fil-A • Lenexa, KS, US
Training Director

Training Director

Chick-fil-A • Lenexa, KS, US
30+ days ago
Salary
$50,000.00 yearly
Job type
  • Full-time
Job description
Training Director

The Training Director connects our beloved Team Members to our Vision: We exist to be a place where people are restored.

Responsibilities

  • Ensures excellence in the new Team Member experience
  • Communicates with Trainees, follows along with their development, and ensures a smooth experience throughout the Training Process
  • Leads the team of Training Captains, ensuring they are activated and effective on each shift
  • Ensures every Team Member advances healthfully through Training and advances appropriately within the organization

Accountability & Support

  • The Training Director is a member of the Director team (working toward Executive Director, Talent and Executive Leadership Team)
  • Reporting to: This position reports directly to Cole McKenna, Restaurant Executive Director for Chick-fil-A Lenexa
  • Leading: This position leads the Training Captain Team
  • This position works 35+ hours per week, with a mix of operational shifts and administrative work
  • Closed Sundays
  • All members of the ELT are supported with access to Counseling, Spiritual Direction, and a Gym Membership at Lifetime Fitness (or choice of fitness facility)

Metrics

How you will know you are excellent:

  • Team Members are competent and confident after no more than five shifts
  • Red Shirt Report - 85%+
  • Team Member Experience - 90%+
  • OSAT - 80%+

The Fun Stuff

  • The most important qualification of this role is a personal commitment to our Vision
  • Starting pay: 50k-60k yearly
  • Full Benefits

If you are energized by helping people succeed, love being in the action, and want your work to have a meaningful impact every day, we would love to meet you!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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Training Director • Lenexa, KS, US

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