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Nesco Resource
Customer Service RepresentativeNesco Resource • Buffalo, NY, US
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Customer Service Representative

Customer Service Representative

Nesco Resource • Buffalo, NY, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Position Overview

Key Responsibilities

  • Provide customer service support and manage order-related inquiries
  • Handle multiple tasks simultaneously while maintaining accuracy and efficiency
  • Collaborate with cross-functional teams to ensure smooth operations
  • Apply problem-solving and decision-making skills to resolve customer issues
  • Work effectively under pressure in a deadline-driven environment

Required Qualifications

  • Bachelor's degree required
  • 2–4 years of business experience (customer service or order management preferred)
  • Strong proficiency in Microsoft Office (Word, Excel)
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving and decision-making abilities
  • Ability to work collaboratively in a team setting
  • Flexibility and adaptability

Preferred Qualifications

  • Experience in a Consumer Packaged Goods (Client) environment
  • Experience with order management systems
  • Familiarity with SAP

Additional Details

  • Interview Process: Virtual interviews required
  • Start Date: ASAP
  • Employment Type: Full-time, temporary (through July 21, 2026; potential for extension)
  • Work Schedule: Monday & Friday: Work from home Tuesday – Thursday: In-office Hours: 8:00 AM – 5:00 PM

Skills & Competencies

  • Problem-solving and decision-making
  • Time management and multitasking
  • Team collaboration
  • Ability to perform under pressure

Education

  • Bachelor's degree required

Certifications

  • None required

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Customer Service Representative • Buffalo, NY, US

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