Franchise Business Consultant

Position:

• Franchise Business Consultant Overview A growing national franchise organization in the residential services sector is seeking a Franchise Business Consultant to support and coach franchise owners across an established network.
• This role serves as the primary operational partner to franchisees, helping them improve revenue performance, profitability, and execution of brand standards.
• The position works closely with owners and operators to analyze business performance, identify opportunities, and implement operational improvements that drive long term growth.
• Key Responsibilities • Serve as the primary point of contact for a portfolio of franchise owners, providing operational coaching and strategic guidance to improve business performance. • Review and analyze franchisee financials including revenue trends, labor, expenses, and overall profitability to identify opportunities for improvement. • Conduct regular field visits to franchise locations to evaluate operations, ensure brand standards are executed, and provide hands on support to franchisees and their teams. • Work with franchise owners to develop actionable business plans focused on revenue growth, customer acquisition, operational efficiency, and margin improvement. • Support new franchise openings through onboarding, training, and early stage operational guidance to ensure successful launches. • Partner with internal teams including marketing, training, and leadership to ensure franchisees have the resources needed to operate successfully. • Track key performance indicators across the franchise system and help franchisees implement best practices that improve customer satisfaction, retention, and financial performance.
• Qualifications • 4 to 8 years of experience in franchise operations, multi unit operations, or field support roles. • Strong understanding of business performance metrics including revenue, profitability, labor management, and operational KPIs. • Experience coaching operators, franchisees, or multi location teams. • Strong communication and relationship management skills with the ability to influence business owners. • Willingness to travel regularly within the assigned territory.
• Preferred Background • Experience supporting franchise networks in residential services, home services, or service based franchise systems. • Previous roles such as Franchise Business Consultant, District Manager, Regional Manager, Area Manager, or Multi Unit Operations Leader.
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