Food Runner
- Full-time
Position Summary
We are seeking a reliable and energetic Food Runner to join our hot pot restaurant team. The Food Runner plays a key role in delivering food from the kitchen to guests quickly and accurately, assisting servers, and maintaining a clean and organized dining environment. This position is essential to ensuring smooth service and an excellent guest experience.
Key Responsibilities
• Deliver food orders from the kitchen to guests in a timely and accurate manner
• Ensure all hot pot ingredients, soup bases, and side dishes are presented correctly
• Communicate clearly with kitchen staff and servers regarding orders and special requests
• Assist servers by refilling water, clearing used plates, and resetting tables
• Help maintain the cleanliness of service stations, dining areas, and walkways
• Support opening and closing side work as assigned
• Follow food safety, sanitation, and workplace safety standards
• Assist with restocking supplies when needed
Qualifications & Requirements
• Previous restaurant experience preferred but not required
• Ability to work in a fast-paced environment
• Strong attention to detail and sense of urgency
• Ability to stand and walk for extended periods
• Ability to lift up to 30–40 lbs
• Team-oriented with a positive attitude
• Flexible schedule, including nights, weekends, and holidays
• Basic English communication skills preferred (bilingual is a plus)
Work Experience
• Entry-level position; training will be provided
• Experience as a food runner, busser, or server assistant is a plus
Skills
• Time management and multitasking
• Communication and teamwork
• Customer service mindset
• Basic knowledge of food handling and sanitation
Compensation & Benefits
• Hourly pay + tips
• Employee meal discounts
• Flexible scheduling
• Opportunities for growth within the restaurant
Happy Lamb Hot Pot offers an authentic Inner Mongolian dining experience, featuring premium, tender lamb sourced globally and a signature 6-hour, collagen-rich broth. Known for its "no-dipping" approach, the broth is crafted with over 36 ingredients for intense flavor, served in a lively, communal setting.