Voter Registration Clerk

JOB SUMMARY:

Responsible for providing assistance to Pulaski County residents with voter registration, including updates, changes, filing, mailing out, and receipt of absentee ballots; identification and verification of appropriate voter districts for addresses within Pulaski County; maintaining district maps for election purposes; and production of voter listings for polling locations.

ESSENTIAL JOB FUNCTIONS:

• Assists the public in the completion of forms for voter registration, ensuring all information listed is correct; issues voter registrations; scans voter registrations and enters them into the state-controlled database, and makes address and name changes in the voter database.
• Processes electronically transmitted voter registrations, address changes, and death notices received from various government agencies; checks for duplicate entries; correct addresses in existing records by signature verification; checks for felony convictions and removes voters when necessary; and notifies registrants by mail.
• Provides general voter information to the public in person, by telephone, and by electronic means, including precinct number, election eligibility, voting locations, absentee regulations and procedures, and election laws; and sends requests for updated information to registrants as needed.
• Assembles and mails out absentee packages that include instructions and ballots; receives absentee ballots, then files marks, logs, and stores them in the ballot box until Election Day; and meets deadlines set by federal law.
• Receives applications for absentee ballots, reviews for completeness, and verifies registration for each applicant.
• Coordinates with representatives picking up ballots for absentee voters, such as nursing home administrators, ensuring both voters and representatives have completed all necessary documentation.
• For each election, generates, assembles, and binds poll books and lists of eligible voters for each voting location, divided into geographic areas.
• Attends naturalization ceremonies and voter registration drives to assist with voter registration of new citizens and answer questions from the general public.
• Follows the National Voter Registration Act in purging inactive registrations from the database after repeatedly attempting to contact voters and sending notifications of cancellation.
• Verifies petitions for elections, ensuring that sufficient were signatures collected, and that candidates and voters are in the proper district.
• Processes early voters during each election, answering questions from poll workers during elections on precinct and ballot styles, and provides general customer service.
• Updates voting history for each registered voter after each election by scanning signed poll books and updating voter databases.
• Updates departmental maps to reflect new streets and subdivision development, annexations, and changes in street addresses assignments; performs file maintenance within the system on street address additions and changes using information from various government agencies; identifies appropriate voter district for each new street; coordinates with other agencies to ensure accuracy; makes changes as necessary.
• Compiles statistical information for state agencies, candidates, private sector companies, and FOIA requests as needed.
• Inputs information received from Election Commission regarding election details, precinct changes, and ballot styles; provides the Election Commission with mandated reports as required by law, and enters election results as provided by Election Commission.
• Assists with training additional staff in accessing voter registration records to enable their assistance during peak election periods.
• Obtains voter registration records from storage as needed.

SECONDARY DUTIES AND RESPONSIBILITIES:

• Performs other related duties as required.

PERSONNEL SUPERVISED: None

WORKING CONDITIONS: Duties are performed primarily in a smoking-restricted office environment. Occasional attendance at meetings and functions outside agencies is required. Overtime may be required during election work periods.

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

• Considerable knowledge of the information and processes required for voter registration.Considerable knowledge of election law as it applies to absentee voting.Good knowledge of detailed, computerized, and manual record-keeping processes.Good Knowledge of Criminal Court rules and the effect of conviction on voting rights. Some knowledge of election laws, regulations, and ordinances governing the election process.Some knowledge of voter precinct and district boundaries and procedures used to determine boundaries.Ability to read and interpret maps and locate addresses.Ability to accurately verify the information and locate inconsistencies.Ability to maintain detailed record-keeping systems.Ability to communicate effectively in writing concerning absentee voting.Ability to communicate effectively in writing, over the phone, and via electronic means.Ability to provide excellent customer service. Ability to maintain discretion regarding privileged information.Ability to attend work regularly and reliably. Skill in the operation of a computer. Skill in the use of Microsoft Word and Excel.Skill in the digitization of documents.Skill in manipulating file sizes to meet system requirements.

PHYSICAL REQUIREMENTS:

• Digital dexterity is sufficient for the operation of a keyboard and mouse.Visual acuity is sufficient for normal office activities, including the use of a computer.Ability to communicate effectively orally individually and in groups, in person, and by telephone.Ability to stand for extended periods of time.Ability to lift and carry loads up to 20 pounds.

EDUCATION AND EXPERIENCE:

Completion of high school or GED equivalency; some work experience with voter registration, election processes, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.

Employment is contingent upon the successful completion of a criminal background check.

Must be a registered voter in the State of Arkansas.

Regular and reliable attendance is an essential function of this position.

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