Fitness Program Coordinator - Operations

Bring your energy and passion for people and customer service to our Fitness Program Coordinator - Operations role at our corporate client site in Research Triangle Park (Durham), NC. In this hands‑on position, you’ll oversee front desk operations, serve as a lead to front desk staff, run utilization reports and create engaging onsite events. Plus have the opportunity to offer individual and/or group exercise instruction. If you love leading people, programs, and results, and have attention to detail, this role is for you!

Schedule: 40 hours/week, Monday-Friday, between the hours of 7:00am-5:00pm, varied shifts required

Key Accountabilities

• Oversees all programming within designated areas; develops, coordinates, manages, implements, and evaluates recreation and fitness programs within specified program areas to maximize participation, outcomes and customer satisfaction and supervision of programs, services, and staff. Ensures staff is properly trained and certified.

• Facilitates the close alignment of programs with the client’s business needs, employee culture and corporate health strategies. Coordinates marketing of programs to maximize outreach and engagement; develops and distributes electronic and print promotional materials to communicate program offerings and special events.

• Gathers program outcomes data and measures results; evaluates and reports on program effectiveness in meeting objectives and makes recommendations for future program enhancements or modifications.

• Participates in business planning and budgeting process relating to program and service offerings in their area of expertise.

• Provides individual and group exercise instruction as applicable; educates participants on proper techniques to maximize exercise safety and effectiveness.

• Other duties as needed/assigned

Minimum Requirements

• Associate’s degree or higher in Exercise Science, Recreation, Kinesiology or related discipline and 1+ years related experience or equivalent combination of education, certifications, and experience.

• OSHA compliant Adult First Aid/CPR/AED from American Red Cross, American Heart Association, National Safety Council, or American Safety & Health Institute required by start date.

• Industry recognized Group Exercise Instructor certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA; if not current, will be required within 30-90 days of start date.

• Demonstrated experience in leading, coordinating and delivering effective programs including budgeting, marketing, and promotions.

• Ability to effectively organize and prioritize work demands.

• Strong interpersonal communication and customer service skills including the ability to motivate others.

• Computer proficiency in Microsoft Office programs including at minimum Word, Excel, and Outlook.

• Ability to work effectively both independently and as part of a team with enthusiasm, initiative, and creativity.

Compensation: $21- $24/hour. Pay is dependent on experience and qualifications. Additional commission opportunities for someone with an industry recognized and HealthFitness approved Personal Trainer certification.

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.