About Root Causes
Root Causes is a functional and integrative medicine clinic focused on identifying and addressing the underlying causes of illness—not just managing symptoms. Our members are seeking clarity, direction, and healing. The way they enter the clinic matters.
We are building a structured, intentional, pathway-driven model of care.
About the Role
The Membership Guide (MG) serves as the relational front end of the clinic.
This is not a traditional front desk role.
The Membership Guide helps prospective members:
You will serve as the steady, grounded guide during one of the most vulnerable points in a person's health journey.
What You'll Do
1. Guide New Inquiries
2. Use Scheduling as the Primary Solution
3. Own the Intake-to-Membership Gap
4. Coordinate Clean Handoffs
Who This Role Is For
You may be a strong fit if you:
This is structured relational guidance.
Tools You'll Use
What Makes Someone Successful Here
Growth Opportunities
This role may evolve into:
If you are drawn to mission-driven healthcare and want to help people take their first step toward meaningful change, we would love to hear from you.
MEMBER GUIDE • San Antonio, Texas, United States
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