Description:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Website Product Coordinator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As a Website Product Coordinator, you’ll play a key role in shaping the digital presence of Marsh McLennan Agency. Join our team to help create engaging online experiences that drive user engagement, lead conversion, and digital growth. You’ll have the opportunity to collaborate with talented colleagues, contribute innovative solutions, and make a meaningful impact on our web platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support website compliance, site consolidation, and optimization of our online presence across digital platforms.
Assist with collecting and translating business requirements, managing workflows, and conducting thorough site testing for monthly deployments.
Troubleshoot website and platform issues, partnering with web developers and the Digital Marketing team to resolve them.
Monitor Core Web Vitals, performance metrics, and technical SEO to identify issues and improve site health.
Communicate site changes, downtime, bugs, and resolutions to the appropriate stakeholders.
Train internal teams on content authoring best practices and document new features after development releases.
Clearly explain complex digital concepts to colleagues with different levels of technical expertise.
Continuously learn through hands-on work and collaboration with cross-functional teams and external partners.
Occasional travel may be required. Travel may consist of off-site venues, occasional overnight stay, visits to other operating companies.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
Bachelor’s degree in marketing, computer science, business or related area, or equivalent work experience.
1-3 years of website experience, with foundational knowledge of HTML, CSS and JavaScript. Specific experience with Adobe Experience Manager CMS, a major plus.
Strong interpersonal skills with the ability to collaborate effectively with team members and stakeholders.
Experience using ticketing systems such as ADO, JIRA, or ServiceNow.
Familiarity with A/B testing and optimization tools (Adobe Target, Optimizely), site performance and vitals monitoring tools (Google Search Console, Google Lighthouse), and tag management systems (Google Tag Manager, Adobe Launch) preferred.
Exposure to web analytics tools (Google Analytics, Adobe Analytics) and data to drive decisions, identify opportunities, and validate the success of site changes/enhancements.
Experience with web accessibility standards.
Proven track record of effectively managing multiple projects/tasks of varying complexities in a fast-paced, deadline-driven environment.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
Website Product Coordinator • Arizona,Bend
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