Patient Team Support – Operating Room (Evening Shift)

Description

Job Summary

At PeaceHealth, every caregiver plays a vital role in our mission to provide compassionate, patient‑centered care. As a Patient Team Support caregiver in our Operating Room at Sacred Heart Medical Center – Riverbend, you will support both patients and clinical teams by combining Certified Nursing Assistant (CNA) skills with essential administrative and communication functions.

In this full‑time, evening shift (1.00 FTE) role, you’ll help keep one of the most dynamic areas of the hospital running efficiently; ensuring that patients receive safe, respectful, and coordinated care. If you thrive in a fast‑paced surgical environment, enjoy teamwork, and want every day to make a difference, this is a rewarding place to grow.

This position is represented by a collective bargaining agreement. Multiple openings may be available.

Compensation: $23.47 – $34.82 per hour
Hiring rate depends on experience, education, training, seniority, and bargaining agreement terms.

Details of the Position

• Performs assigned tasks within the scope of a Certified Nursing Assistant and in accordance with PeaceHealth and general nursing policies and procedures.
• Meets or exceeds customer needs as a patient advocate, exercises discretion in the management of patient information and assures strict patient confidentiality.
• Reports significant changes in patient’s status to the appropriate care team member.
• Responsible for clerical duties on the unit, to include but not limited to: Accurate transcription of orders; Coordinates patient admission, discharge and transfer as applicable to unit; Coordinates patient registration, scheduling and insurance authorizations as applicable to unit; Provides effective communication linkage between all care team members.
• Monitors, maintains and orders unit supplies.
• Promotes the safety and security of the unit through a working knowledge of fire, biohazard, electrical safety, infection control policies and disaster plan and proper ergonomics.
• Promotes a safety-conscious work force and maintains good housekeeping practices.
• Within the scope of a Nursing Assistant; demonstrates the ability to assess, plan, implement and evaluate individual patient care appropriate to the age of patients served by demonstrating knowledge of the principles of growth and development over the life span.
• Communicates appropriately with the person served regardless of their age.
• Surgical Procedure Area: Previous Unit Secretary, Patient Team Support (Ward Clerk) or related experience is required.
• CNAs may be able to work in another nursing unit provided that they have completed the necessary CareConnect training, unit specific competencies and have been deemed competent by a leader of the unit. Including but not limited to the unit manager, assistant nurse manager or clinical nurse educator they are floating to.
• Will perform scheduling functions for both surgery patients and caregivers as part of Patient Team Support role.
• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Preferred: or equivalent

Experience

• Preferred: Previous Certified Nursing Assistant experience
• Preferred: Previous Unit Secretary or related experience

Credentials

• Required: Certified Nurse Assistant - Oregon
• Required: Upon Hire Basic Life Support

Department / Location Specific Notes

Oregon West Network – SHMC Riverbend: Operating Room / Surgical Procedure Area

• Previous Unit Secretary, Patient Team Support (Ward Clerk), or related experience is required for this specific OR role.
• CNAs may float to other nursing units only after completing required CareConnect training, unit competencies, and being deemed competent by unit leadership (Manager, Assistant Nurse Manager, or Clinical Nurse Educator).
• This role includes scheduling functions for both surgery patients and caregivers. This is a key responsibility unique to the Surgical Procedure Area at River Bend.

Skills

• Working knowledge of computers (Preferred)
• Good communication and organization skills (Required)
• Flexibility, self-motivation and strong customer service skills (Required)

Working Conditions

Lifting

• Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).
• Fine motor skills to be able to grasp and control medical equipment and perform precise procedures.
• Push/Pull: Frequently up to 45 lbs. force (i.e., WOW, medical carts).
• Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA) Frequency should be seldom or occasionally.
• Ability to move around area with frequent sitting.
• Bending/ stooping/ squatting/ reaching/ kneeling frequently.
• Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.

Environmental Conditions

• Exposure to biohazard, body fluids and airborne particles.
• Must be able to complete tasks in a noisy environment.

Mental/Visual

• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
• Ability to communicate and exchange accurate information.

Why PeaceHealth?

PeaceHealth is built on a 130‑year tradition of service, compassion, and respect. Caregivers choose us because we offer:

• A warm, inclusive culture centered on respect, diversity, and cultural humility
• Meaningful work that supports healing and community well‑being
• Strong teamwork and supportive leadership
• Professional development opportunities and training
• Commitment to whole‑person caregiver wellness

Here, you’re not just part of a team, you’re part of a mission.

Total Rewards & Benefits

PeaceHealth offers a comprehensive and competitive benefits package designed to support the whole person:

• Full medical, dental, and vision coverage
• 403(b) retirement plan with employer base & matching contributions
• Generous paid time off
• Employer‑paid life and disability insurance + optional buy‑up coverage
• Tuition reimbursement & continuing education support
• Mental health resources, expanded EAP services, and wellness programs

Life in Springfield, Oregon

Springfield is the best of the Pacific Northwest:

• Minutes from the McKenzie River, waterfalls, forest trails, and outdoor adventure
• A friendly, close‑knit community with local charm
• Access to Eugene’s arts, culture, and university energy
• A balanced lifestyle surrounded by nature, coffee shops, and vibrant locally owned businesses

If you love rivers, mountains, community, and fresh air—this is the place to grow your life and career.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.