Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Portsmouth, VA, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position requires you to reside within 75 miles of Portsmouth, VA. If chosen for the position, you'll be assigned to work onsite on either 4010 Victory Blvd. Suite 150, Portsmouth, VA 23701, or at 1701-C Church St. Norfolk, VA 23504.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex concerns from customers. Whether it’s getting answers for customers quickly or resolving their issues with a smile, be it face to face or over the phone, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
Visit for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
Customer Service Representative - Walk In Center Portsmouth Heights, VA • Portsmouth Heights, VA
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