Description
Job Description:
Title: Account Associate - Commercial Lines
Work Mode: Remote, with appropriate licensing. (Eastern and Central Time Zones Only) | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.
Key Responsibilities:
Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.
Office Support: Assist with general office tasks and administration.
Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.
Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.
Data Management: Maintain accurate and up-to-date data in agency systems.
Activity Monitoring: Ensure timely completion of tasks and activities.
Communication: Keep the account team informed of workload status and any issues.
Service Excellence: Provide proactive and responsive service.
Performance Monitoring: Ensure productivity and quality standards are met.
Promote Culture: Participate in team building and promote a positive work environment.
Continuous Improvement: Seek and adopt best practices.
Compliance: Stay updated on company policies and procedures.
Professional Development: Enhance technical skills and industry knowledge.
Relationship Building: Foster positive relationships with colleagues and leadership.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
2+ years of industry experience, OR 5+ years of related experience in customer service
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communications. multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Associate- Commercial Insurance- Remote • Indian Harbour Beach, FL, US
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
At Orion180, we don't just stand out for what we do; we shine because of how we do it.Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled custo... Show more
Responsive recruiterBenefits:401(k) matchingBonus based on performanceOpportunity for advancementTraining & developmentWellness resourcesState Farm Insurance Agent located in Melbourne, FL is s... Show more
Title: Senior Account Associate - Commercial Lines.Remote/ Eastern and Central Time Zones Only.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with compa... Show more
Title: Account Manager - Commercial Lines.Binghamton, NY or Syracuse, NY office.Construction, Contractors, Habitational |.Please note: If this position is posted as either fully remote and/or hybri... Show more
Commercial Lines Account ManagerJoin our team as a Commercial Lines Account Manager, where you'll play a key role in supporting our transportation industry accounts.In this role, you will:Apply cre... Show more
OverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate.Are you someone with a background ... Show more
DescriptionJob Description:Title:Employee Benefits Account ManagerWork Mode: Hybrid 1 day In-Office Location:City, State Experience:Level-Funded and Self-Funded PlansPlease note:This position requi... Show more
Are you passionate about travel and helping others create unforgettable experiences? We are seeking Remote Travel Agents to assist clients in planning vacations, from cruises to all-inclusive getaw... Show more
Job Description:Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec... Show more
Title: Operations Supervisor – Commercial Lines.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mil... Show more
Title: Senior Account Associate - Commercial Lines.Remote, Eastern and Central Times Zones Only.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with comp... Show more
Commercial Insurance Account Manager.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Apply Today Training Classes Begins September and October 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Insid... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Title: Account Manager – Employee Benefits.Remote/ Eastern and Central Times Zones Only.Level-Funded and Self-Funded Plans .IOA account teams during their first 3-6 months with account management a... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Top Workplaces - Account ExecutiveLocaliQ/USA TODAY Network Melbourne, FL (In-Office)Are you someone who enjoys connecting with people, building relationships, and helping great companies celebrate... Show more
