Client Advisor

Client Advisor

Sales and Marketing Consulting Services is the main point of contact for our OEM partners in need of data to support their sales and marketing efforts. We provide differentiated value and strategic insights to clients. Vehicle registration, sales, vehicles in operation (VIO), loyalty, and other data assets are leveraged to identify meaningful market trends and answer business critical questions.

The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. The Client Advisor is responsible for being a strategic liaison between client and company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of S&P Global solutions.

Responsibilities and Impact

• Serve as primary client point-person to promote and support S&P Global data solutions.
• Understand customer questions and needs to offer data driven solutions and insights using S&P Global data solutions.
• Present meaningful summaries and business implications to various customer teams based on S&P Global and client information.
• Assist in developing reports by collaborating with other S&P Global members.
• Communicate customer needs/specifications, output and timing to project teams and other internal resources to ensure new development projects meet client needs.
• Train clients to use S&P Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
• Conveys Voice of Customer (VOC) feedback to S&P Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
• Possess thorough knowledge of company's products and applications - both licensed and non-licensed by the assigned client(s).

What We're Looking For

• Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing.
• Six to ten years automotive industry analysis experience in a marketing, sales, analytics or consulting.
• Excellent written and verbal communication and presentation skills, including ability to adapt to different audiences.
• Customer Service mindset seeking to exceed customer expectations at every interaction.
• Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
• Ability to analyze data, develop actionable insights and tell stories with data.
• Ability to employ creative skills to design and develop visually impactful and informative data stories.

Working Conditions

Mix of work from home, office environment and working on client site, based on specific client and current business environment or regulations/recommendations.

Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $85,000-$105,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits.

Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.

About S&P Global Mobility

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

Our Purpose

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - English_formattedESQA508c.pdf