Talent.com
Towne Family of Companies
Account Manager - Commercial LinesTowne Family of Companies • Norfolk, VA, United States
Account Manager - Commercial Lines

Account Manager - Commercial Lines

Towne Family of Companies • Norfolk, VA, United States
22 hours ago
Job type
  • Full-time
Job description

Account Manager - Commercial Lines

Towne Insurance is hiring a Commercial Lines Account Manager to join our team. The Commercial Lines Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner.

The good-faith compensation range for this role is expected to be $60,000 to $75,000, based on the role, market, internal equity, and candidate qualifications.

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About the Role

  • Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.
  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.
  • Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
  • Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
  • Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).
  • Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you'll need:

  • A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:
  • Excellent oral and written communication skills.
  • Strong attention to detail, organization, and prioritization skills.
  • Computer skills (Word, Outlook, Excel).

Bonus points if you have:

  • 3+ years of experience in commercial lines account management.
  • Experience with agency management systems, preferably Applied Epic.

What we offer:

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

Create a job alert for this search

Account Manager - Commercial Lines • Norfolk, VA, United States

Similar jobs

Future Opening: Sales - Nationwide Remote

Container OneGloucester Point, VA, United States
Remote
Full-time

Sales RepresentativeContainer One is a leading provider of shipping containers, shipping container accessories, and portable storage containers.We specialize in offering a comprehensive range of co... Show more

 • Promoted

Senior Account Manager - Commercial Lines

Insurance Office of AmericaChesapeake, VA, US
$80,000.00 yearly
Full-time

Title: Senior Account Manager - Commercial Lines.Eastern and Central Time Zones.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, indi... Show more

Territory Manager

BlastOnePortsmouth, VA, United States
Full-time

BlastOne is a business that is growing fast globally and looking for top talent to join our dynamic fast paced family! What makes us great is phenomenal staff who fit our fantastic culture! We beli... Show more

 • Promoted

Regional Maintenance Manager - Western Region (REMOTE ELGIBLE)

Dollar TreeChesapeake, VA, United States
Remote
Full-time

General Summary :_The_ _Regional Maintenance Manager_ _for_ _Dollar Tree_ _provides direction for the maintenance teams within and provides directional maintenance support to the operations partner... Show more

 • Promoted

Independent Life Insurance Agent

Experior Financial GroupChesapeake, VA, United States
Full-time +1

Job OverviewWe are seeking motivated and detail-oriented Life Insurance Agents (licensed and non-licensed) to join our dynamic team.In this role, you will be responsible for helping clients navigat... Show more

 • Promoted

Account Manager - Commercial Lines

Towne Family of CompaniesNorfolk, VA, United States
Full-time

Account Manager - Commercial Lines.Towne Insurance is hiring a Commercial Lines Account Manager to join our team.The Commercial Lines Account Manager is responsible for providing professional servi... Show more

 • Promoted • New!

Account Sales Manager/Route Relief Driver

Lift Off DistributionChesapeake, VA, United States
Full-time

Account Sales Manager/Route Relief Driver.Chesapeake Office - Chesapeake, VA 23323.Salary/year Position Type Full Time Job Shift Day Education Level High School Diploma/GED Travel Percentage Neglig... Show more

 • Promoted

Restaurant Breakfast Manager – Team Leadership

Hardee'sMathews, Virginia, United States
Full-time

Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every si... Show more

 • Promoted

Hardees Restaurant Manager - Competitive Pay

Hardee'sMathews, Virginia, United States
Full-time

Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every si... Show more

 • Promoted

Accounts Receivable Specialist I - Remote

SentaraMathews, VA, United States
Remote
Full-time

City / StateNorfolk, VAWork ShiftMultiple shifts availableOverview :Accounts Receivable Spec IManaging accounts receivable accounts (Reference Lab) , ensuring accurate billing and timely collection... Show more

 • Promoted

Contracts Manager

Apex SystemsChesapeake, VA, United States
Full-time

We are seeking a detail-oriented Contract Manager to support the full lifecycle of commercial and government contracts across a growing portfolio of infrastructure and technology initiatives.This r... Show more

 • Promoted

Remote Lead Commercial Proposals Manager

Veolia Water TechNorfolk, VA, United States
Remote
Full-time

Company DescriptionVeolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees.Specializing in water, energy, and waste management.... Show more

 • Promoted

Remote Account Manager: Creative Campaigns Lead

Sway Creative LabsNorfolk, VA, United States
Remote
Full-time

A dynamic creative agency is seeking an experienced Account Manager to oversee client accounts and manage comprehensive campaigns across various media.The ideal candidate will have 3-5 years of age... Show more

 • Promoted

Client Manager - Commercial Landscaping

Asplundh Tree ExpertChesapeake, VA, US
Full-time

This position is responsible for developing and maintaining successful relationships with clients that support the goals for renewal, retention, growth and profitability.Client Managers work in tan... Show more

Client Solutions Manager

Slice Merchant ServicesGloucester Point, VA, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Account Representative - Uncapped Commission

Total Quality Logistics (TQL)Norfolk, VA, United States
Full-time

The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission.... Show more

 • Promoted

Team Manager – Guest & Crew Success

Hardee'sMathews, Virginia, United States
Full-time

Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every si... Show more

 • Promoted

Remote Senior Key Account Lead - IT Cooling OEM

GrundfosChesapeake, VA, United States
Remote
Full-time

A leading technology company is seeking a Lead Key Account Manager for the Industrial OEM market, focusing on IT cooling solutions.This remote position requires overseeing market share growth, mana... Show more

 • Promoted

Sr Channel Sales Representative - Sensing Solutions - Remote TX

HoneywellChesapeake, VA, United States
Remote
Full-time

Senior Channel Sales RepresentativeAs a Senior Channel Sales Representative here at Honeywell, you will play a crucial role in driving the company's sales growth through effective channel managemen... Show more

 • Promoted

Verizon Sales Representative

Pillar Management IncChesapeake, VA, United States
Full-time

At Pillar Management, we specialize in helping businesses thrive by offering consulting services and strategic solutions.Partnering with a global brand like Verizon, we bring cutting-edge products ... Show more