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Digital Banking & Payments AdministratorHome Bank • Lafayette, LA, United States
Digital Banking & Payments Administrator

Digital Banking & Payments Administrator

Home Bank • Lafayette, LA, United States
30+ days ago
Job type
  • Full-time
Job description

Digital Banking & Payments Administrator

The Digital Banking & Payments Administrator plays a pivotal role in supporting the operational and compliance needs of our Digital Banking & Payments team. This position ensures accurate reporting, secure system access, and efficient administrative workflows across multiple banking platforms.

Main Duties Of The Job

  • Reporting & Metrics
    • Compile and present department productivity and product usage statistics.
    • Perform quarterly reporting for card networks and review invoices for billing accuracy.
  • Risk Management & Compliance
    • Ensure adherence to banking regulations, internal controls, and compliance standards (Reg E, Reg Z, PCI DSS, FFIEC, etc.).
    • Support risk assessments, audits, and gap analyses; maintain audit readiness and support regulatory examinations.
  • Process Improvement & Optimization
    • Identify opportunities for process automation, workflow optimization, and system enhancements.
    • Develop and revise department procedures and intranet resources to reflect best practices and regulatory changes.
  • Incident Management & Response
    • Assist with the development and testing of the Business Continuity and Disaster Recovery Plan.
    • Provide support for critical functions during actual disaster recovery efforts to ensure continuity of critical digital banking functions.
  • Access & Permissions
    • Administer user access and permissions for banking applications.
  • Additional Responsibilities
    • Address support and research requests via phone, email, and service request systems.
    • Assist with the completion of initiatives and projects that support the Digital Banking strategic vision, including bank integration projects.
    • Perform additional tasks as needed.

What Will You Need To Succeed

  • Bachelor's degree in finance, Business Administration, or a related field, preferred
  • Minimum of 1-2 years in banking or digital banking and payments operations.
  • Basic knowledge of banking regulations.
  • Strong analytical, communication, and problem-solving skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Ability to use good judgement and be discrete with confidential information.

Home Bank is an equal opportunity employer. Good credit is a must. Credit report is required for employment.

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Digital Banking & Payments Administrator • Lafayette, LA, United States

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