Talent.com
Alphabe Insight
Customer Service TrainerAlphabe Insight • Atlanta, GA, United States
Customer Service Trainer

Customer Service Trainer

Alphabe Insight • Atlanta, GA, United States
30+ days ago
Salary
$51,000.00 yearly
Job type
  • Full-time
Job description

Customer Service Trainer

Elevare Branding is a forward-thinking creative firm dedicated to crafting meaningful brand experiences that drive impact, recognition, and lasting connections. Our team blends strategy, creativity, and innovation to elevate the presence of the clients we serve. We believe in cultivating talent, promoting growth from within, and empowering individuals to contribute ideas that shape the direction of our work. As we continue expanding our footprint, we are seeking driven and dynamic professionals to join our growing team.

Job Description

The Customer Service Trainer will play a key role in developing, delivering, and optimizing training programs that strengthen client teams' service performance. This role focuses on leading training sessions, improving communication standards, and ensuring that customer-facing personnel adhere to company and client expectations. The ideal candidate is detail-oriented, confident in guiding groups, and capable of presenting information in a clear and engaging manner.

Responsibilities

  • Conduct onboarding and ongoing customer service training sessions for new and current team members.
  • Develop training materials, presentations, and guidelines to improve service quality.
  • Evaluate team performance and identify opportunities for improvement.
  • Implement training strategies that support consistency in communication, problem resolution, and customer experience.
  • Provide constructive feedback, coaching, and support to enhance individual and group development.
  • Maintain accurate records of attendance, progress, and performance outcomes.
  • Collaborate with management to ensure training aligns with company goals and client expectations.

Qualifications

  • Strong communication, presentation, and interpersonal skills.
  • Ability to lead, motivate, and coach individuals and teams.
  • Excellent organizational skills and attention to detail.
  • Professional presence and ability to facilitate both in-person and virtual sessions.
  • Problem-solving abilities and a commitment to delivering high-quality service.

Additional Information

  • Competitive salary of $51,000 $54,000 per year.
  • Growth and advancement opportunities within the company.
  • Professional training and development programs.
  • Supportive and collaborative work environment.
  • Full-time position with stable, consistent scheduling.
Create a job alert for this search

Customer Service Trainer • Atlanta, GA, United States

Similar jobs

Clinical Sales Trainer

ZOLL Medical CorporationAtlanta, GA, United States
Full-time

Clinical Sales Trainer/h2pAt ZOLL, were passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in peoples lives.Our ... Show more

 • Promoted

Customer Service Manager Trainee

Tidewater ConsultingRoswell, GA, US
Full-time
Quick Apply

As a member of Tidewater’s Management Training Program , you will work closely with our experienced sales and marketing teams in our Atlanta headquarters.We pride ourselves on the abilit... Show more

Customer Success Platform Trainer

WaystarAtlanta, GA, United States
Full-time

Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products.Interacts with customer and functional organizations to develop specificati... Show more

 • Promoted

Service Advisor Trainee

Hennessy Automobile CompaniesAtlanta, GA, United States
Full-time

As a Service Advisor Trainee at Hennessy Lexus of Atlanta, you will play a crucial role in delivering exceptional customer service and ensuring the smooth flow of the service process.Your primary r... Show more

 • Promoted

Customer Service Consultant - Atlanta (Remote)

CarMaxAtlanta, GA, United States
Remote
Full-time

Customer Experience Consultant Trainee/h2pProvide an iconic customer experience As a Customer Experience Consultant, you will be the vital link between a customers at-home and in-store CarMax exper... Show more

 • Promoted

Customer Training Manager

Home Depot Management Company, LLCAtlanta, GA, United States
Full-time

The Customer Training Manager is responsible for developing and delivering engaging, high-quality instructional content for The Home Depot's How-To Workshops program.This customer-facing role requi... Show more

 • Promoted

Sr. Operations Trainer

Georgia System Operations CorporationTucker, GA, USA
$108,160.00 yearly
Full-time
Quick Apply

The Senior Training Coordinator will be responsible for direction setting as well as the.The Senior Training Coordinator will represent for GSOC a single point of contact for all system operator re... Show more

Oracle Field Services Trainer

Omni InclusiveAtlanta, GA, United States
Full-time

Training Content Development in Oracle EBS Field Services - Training Content Development in Oracle EBS Financials/HR - Conduct Training classes and provide training support during implementations.T... Show more

 • Promoted

Sales Trainer (Field Instructor)

Canon USAAtlanta, GA, United States
Full-time

Field Instructor (Instructor, Field)/h2pDo you enjoy facilitating learning for sales teams and seek a new opportunity with an industry leader? Canon U.Field Instructor in any of the following regio... Show more

 • Promoted

Business Insurance Team Trainer

Mercer FranceAlpharetta, GA, United States
Full-time

Business Insurance Team Trainer.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's bright... Show more

 • Promoted

Salesforce Trainer

North HighlandAtlanta, GA, United States
Full-time

Make Strategy A Reality | Accelerate Your Growth | Choose Your Path As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a ... Show more

 • Promoted

Remote OCCC Customer Service Supervisor - Retention

OrkinAtlanta, GA, United States
Remote
Full-time

OverviewAre you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!We are seeking a tale... Show more

 • Promoted

Automotive Service Advisor Trainer (GA)

Asbury Automotive GroupAtlanta, GA, United States
Full-time

Asbury Automotive Group is one of the largest franchised automotive retailers in the United States.We are redefining the traditional dealership model through innovative technologies and our commitm... Show more

 • Promoted

Business Insurance Team Trainer

Oliver Wyman, LLCAlpharetta, GA, United States
Full-time

Business Insurance Team Trainer.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's bright... Show more

 • Promoted

Trainer (Member Experience) - PS ATL

The Private SuiteAtlanta, GA, United States
Full-time

Trainer (Member Experience) - ATL.PS is redefining the way the world travels.We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience.Cu... Show more

 • Promoted

Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site

Impact AllianceAlpharetta, GA, USA
$65,000.00 yearly
Full-time
Quick Apply

Impact Alliance (a DFC Manufacturing Group company, part of Confluent Holdings).Alpharetta, GA | Full-Time | Exempt | On-Site | Up to 10% Travel.Impact Alliance is seeking a Customer Service Manage... Show more

Remote Wireless Customer Advocate - Training & Growth

Afni, Inc.Atlanta, GA, United States
Remote
Full-time

A leading customer service provider is seeking individuals for a wireless customer service role based in Georgia.Candidates will handle inbound calls, provide excellent service, and utilize product... Show more

 • Promoted

Business Insurance Team Trainer

Marsh & McLennanAlpharetta, GA, United States
Full-time

Business Insurance Team Trainer.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's bright... Show more

 • Promoted

Trainer (Technical Standards & Compliance) - PS ATL

The Private SuiteAtlanta, GA, United States
Full-time

Trainer (Technical Standards & Compliance) - ATL.PS is redefining the way the world travels.We build and operate private airport terminals that transform commercial air travel into a seamless luxur... Show more

 • Promoted

Sales Consultant and Trainer

Sales GravyAtlanta, Georgia, US
Full-time
Quick Apply

Sales Gravy is a global leader in sales acceleration solutions.We help our clients generate the highest possible return on sales headcount investment by helping them deploy actionable strategies fo... Show more