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Global Product Development and Supply - Master Data SpecialistTech Digital • Summit, NJ, United States
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Global Product Development and Supply - Master Data Specialist

Global Product Development and Supply - Master Data Specialist

Tech Digital • Summit, NJ, United States
30+ days ago
Job type
  • Full-time
Job description

Specialist, Planning And Master Data

Location: New Jersey

Top Skills:

  • Experience in planning/scheduling, managing operations, and/or managing master data in a supply chain or patient operations setting is preferred.
  • Cell Therapy experience is a plus.
  • Experience working in or managing master data in APEX, GPS, Oracle, SAP, and/or other comparable planning/scheduling systems is preferred.

Education and Experience:

  • Bachelor's degree or 3 years of work experience.
  • Experience in planning/scheduling, managing operations, and/or managing master data in a supply chain or patient operations setting is preferred.
  • Cell Therapy experience is a plus.
  • Experience working in or managing master data in APEX, GPS, Oracle, SAP, and/or other comparable planning/scheduling systems is preferred.

Responsibilities:

  • Creating, updating, and maintaining master data elements supporting Client's Cell Therapy treatment center account management.
  • Routinely receive information pertaining to apheresis centers, treatment centers, and treatment center personnel to transform into actionable master data entries.
  • Management of other master data elements supporting Scheduling and Cell Logistics' (SCLT) patient treatment scheduling may also be assigned.
  • Participation in projects and working groups may occur as a growth opportunity as operations permit, considering operational priorities and alignment with development plans.
  • This individual will be instrumental in managing patient scheduling master data for a rapidly growing Cell Therapy portfolio, enabling a best-in-class customer experience for our patient treatment centers around the world.
  • Position is office-based with in-office attendance required a minimum of 50% of the time.
  • Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.
  • Fluent reading, speaking, and writing skills required in English.
  • Implement, review, and maintain master data in SCLT systems to facilitate the enrollment and scheduling of clinical and commercial Cell Therapy patients.
  • Routinely connect and work with SCLT's regional teams (NorAm, EU, APAC) and matrix partners to develop, refine, and execute cross-functional processes associated with account management.
  • Assist with reporting and Key Performance Indicator tracking efforts.
  • Interact with internal and external stakeholders in-person and through electronic/virtual means.
  • Facilitate a positive end-to-end customer experience.
  • Actively participate in tactical and other meetings as assigned.
  • Represent Scheduling and Cell Logistics on cross-functional initiatives as assigned.
  • Provide on-the-job training on areas of subject matter expertise related to account management.
  • Identify gaps and opportunities for improvement and provide input into the development of future state processes related to account management.
  • Comply with applicable SOPs, work practices, and other documentation.
  • Accountable for individual performance.
  • Execute project tasks as assigned.
  • Execute working groups tasks as assigned.

Knowledge, Skills, and Abilities:

  • Highly self-motivated, self-aware, and professional.
  • Skilled in planning and organizing information.
  • Strong communication (written and verbal) and presentation skills.
  • Able to work independently and in groups.
  • Flexible in responding to quickly changing business needs.
  • Skilled at managing tense situations and de-escalation.
  • Eager to work with teams from other regions and cultures.
  • Able to share workspace for independent and collaborative work.
  • Strong sense of ownership and accountability.
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Global Product Development and Supply - Master Data Specialist • Summit, NJ, United States

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