General Liability Claims Examiner II (P1-1885579-1)

General Liability Claims Examiner II

The General Liability Claims Examiner II role is to investigate and resolve liability, auto, property and first party claims. This position resolves claims in accordance with state specific guidelines. The Examiner analyzes claim trends to identify broader issues and recommends win-win solutions. This position conducts presentations on general risk issues to Operations and conducts store site inspections on safety issues.

Job Responsibilities

• Investigates basic to complex claims, including general liability, auto, property damage and other product lines. Maintains accurate diary and proactive review of claims. Responsible for claims results, including timely contact and disposition of claims. Documents and communicates all claim activity in a manner that supports the outcome of the claim file on a timely basis.
• Achieves key metrics in alignment with risk finance objectives. Handles claims consistent with policies, procedures, and "best practices" and in accordance with any statutory, regulatory and ethics requirements.
• Oversees litigated claims, attending trials, conferences, mediations, and arbitrations. Represents the company at Small Claims Court.
• Conducts presentations and store site inspections on safety issues. Attends regional meetings and enrolls Operations compliance for safety programs. Achieves positive feedback from Operations and Support Center leaders.
• Works closely with other team members in supporting the creation of risk and safety programs, training materials, and presentations to Operations. Demonstrates ability to enroll Operations and SC departments to elevate risk management standards.
• Works closely with Operations on risk management techniques. Develops strong relationship with Operations and actively contributes to mitigate risk at the store level. Contributes to safety compliance, exposure savings, and reduction of claims frequency and severity.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience:

• Bachelor's degree required
• Minimum three years of relevant experience
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P2: $72,500- $101,500 per year

*Within the range, individual pay is determined using various factors, including work location and experience.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team via email at PandaLOA@PandaRG.com.