Billing

Join Our Team at SERVPRO of Charles County

We are SERVPRO of Charles County in the Waldorf/White Plains, Maryland area, and we are seeking an experienced Billing person to play a key role in our Water and Fire Damage Mitigation & Mold Remediation Department. Our core services include property damage clean-up, and restoration/repair of all manner of property damage for homes that have suffered events such as fire/smoke damage, water/sewage damage, and mold or other biohazards. SERVPRO's mission is to help people put their personal lives back together after a catastrophic event. We are in search of a high-integrity individual to join our dynamic team. If you fit the profile described below, we would love to hear from you. Learn, make good money, grow your career.

Overview of Job

The Residential Fire/Water/Mold Mitigation Project Biller prepares estimates on the Xactimate property claims estimating system to calculate costs for property damage mitigation and repair. This includes creating detailed 3D views, floor plans, and diagrams of damaged areas using sketch tools, such as DocuSketch, to visualize the extent of the damage and the necessary work; providing cost data for materials and labor, helping to ensure estimates are accurate and up-to-date; and helping to manage the claims process.

Personal Qualities

• Confident, friendly disposition
• Good organizer of priorities and people
• Excels in a team-oriented work environment
• Coachable and loves learning and expanding your technical knowledge
• Dependable self-starter who takes initiative to get things done
• Ability to perform, adapt and thrive in quickly changing circumstances
• Compassionate "people person," focus on delivering excellent customer service
• Takes pride in helping other people

Primary Responsibilities

• Develop scope of work for projects and build estimates
• Negotiate customer and/or client approval of project scope and estimate
• Schedule crews and resources to provide service on active projects
• Coordinate and oversee the production of services with crews and subcontractors
• Document and/or review job files to support the services provided
• Maintain communication with internal and external stakeholders
• Manage production expenses
• Manage equipment and materials (assets)
• Follow and oversee safe work practices to OSHA and risk management guidelines

Mandatory Qualifications

• Experience in scoping and estimating water damage mitigation jobs
• Experience with the Xactimate estimating program
• Must be able to commit to working at least 40 hours a week (Mon-Fri) plus work after hours when necessary, including evenings and weekends.
• Minimum of 5 years experience in Fire/Water damage restoration, building maintenance, janitorial, or carpet cleaning
• Computer literate and quick learner in new applications
• Must be able to communicate well in English (verbal and written)
• Must have a valid driver's license and eligible for our auto insurance
• Must pass a pre-employment drug screen and background check

Preferred Qualifications and Skills

• IICRC WRT certification is a plus
• Experience with DocuSketch is a plus
• Must have your own transportation to and from work
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Possess a valid driver's license in good standing, have no DUI's in last 5 years
• Ability to successfully pass a background check subject to applicable laws

Educational Requirements

• High School Diploma, GED, or equivalent
• IICRC WRT certification (preferred)

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.