Are you passionate about photographic technology? Do you enjoy interacting with people? Come join our Photography Support Team and take your skills to the next level!
ActionLink is seeking a service-focused Full-Time Customer Support Expert to help our Global 500 client, Sony, and their PRO Support Division that spans a variety of users of innovative lenses, cameras, professional videography equipment, camcorders, and digital imaging technology. The Camera & Video Support Expert will provide a variety of services for our valued Sony customers and user accounts by offering subject matter knowledge in the areas of inquiries, equipment maintenance/servicing, repair status and costs, processing approvals, no fault troubleshooting, accessory requests, etc. You'll play a crucial role in ensuring customer satisfaction and loyalty while fostering a deep understanding of Sony camera & video products. This role works onsite at the Sony authorized service facility. It will be embedded directly within the repair group, allowing for close collaboration with the repair team. This collaboration provides quick access to product engineering groups for timely and accurate communication with our customers. Don't miss out on this opportunity to join a dedicated team of fellow camera enthusiasts!
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We are an Equal Opportunity Employer #SONYREP
Customer Support Expert - Camera Video • Enfield, CT, United States
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