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Air Treatment Corporation
Project CoordinatorAir Treatment Corporation • Sacramento, CA, United States
Project Coordinator

Project Coordinator

Air Treatment Corporation • Sacramento, CA, United States
30+ days ago
Salary
$60,000.00 yearly
Job type
  • Full-time
Job description

Project Coordinator

Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of highquality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members.

Salary: Non-Exempt

Manager: Terri Chumbley

Location: Sacramento, CA (on-site)

Estimated Pay: $50k - $60k

Job Summary: The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and coordinators. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication.

Duties/Responsibilities:

  • Ability to manage and book customer purchase orders (PO's) in Customer Relationship Management (CRM) system.
  • Generate equipment submittals.
  • Set up purchase orders and release equipment to production.
  • Process stock orders and coordinate shipments/will call.
  • Upload orders, acknowledgements and track effectively.
  • Update costs and shipping lead times as appropriate.
  • Act as a liaison between company, customers, and vendors
  • Notify customer of shipped material/order and provide tracking information.
  • Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer.
  • Arrange start-up with the Service Team.
  • Perform other related duties as assigned.

Requirements

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Ability to manage difficult customers and situations during phone conversations or in person.
  • Exhibits high-level problem-solving capabilities.
  • Manages and prioritizes multiple tasks.
  • Excellent organizational skills and attention to detail.
  • Excellent written and verbal communication skills, transparent communication style.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Familiar with CRM program(s) and creating heightened productivity through accuracy.
  • Proficient in Microsoft Office Suite or related software.

Education and Experience:

  • High School diploma or equivalent required; Associate degree is preferred.
  • At least two years of experience in related disciplines (Construction/Customer Service/HVAC industry preferred)

Physical Requirements:

  • Must be able to remain in a stationary position
  • Computer Work
    • Fine Motor Skills/Repetitive Motion: Significant typing, mouse usage, with repetitive wrist, hand and finger movements.
  • Must be able to lift up to 25 pounds at times.

At Air Treatment Corporation, we are committed to growth, innovation, and excellence. As leading experts in HVAC & R solutions, we recognize that the success of our team drives the success of our company. This is echoed in our commitment to a workplace built on fairness, professionalism, and opportunity, ensuring that every team member is valued. Join our team and contribute your unique skills and perspectives to help us continue delivering industry-leading solutions.

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Project Coordinator • Sacramento, CA, United States

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