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Entratus AI
Senior Agency Compliance OfficerEntratus AI • Jacksonville, FL, United States
Senior Agency Compliance Officer

Senior Agency Compliance Officer

Entratus AI • Jacksonville, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Senior Agency Compliance Officer

Remote with some travel (Florida preferred) | Full-Time

Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.

The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization's agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance.

What You'll Do

Compliance Oversight & Risk Management

  • Develop and manage a company-wide compliance program in accordance with state and federal regulations
  • Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies
  • Conduct audits and investigations; recommend and implement corrective actions
  • Maintain and revise the company's compliance manual and code of conduct as needed

Training & Education

  • Design and lead compliance and ethics training for employees, agents, and contractors
  • Ensure all staff are knowledgeable of applicable laws and internal policies
  • Maintain training records and ensure ongoing compliance education

Operational Support & Communication

  • Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution
  • Support agent and client inquiries across multiple communication channels
  • Collaborate with internal departments and vendors to resolve policy, commission, and system issues

Governance & Reporting

  • Report to and collaborate with the compliance committee, executive leadership, and board of directors
  • Track compliance incidents and outcomes; prepare and present routine reports
  • Ensure contracts and business documents contain appropriate compliance language

Culture & Ethics

  • Promote a strong culture of compliance, ethics, and transparency
  • Support HR in conducting background checks and administering disciplinary actions related to compliance

What We're Looking For

  • 35 years of insurance carrier or agency experience in a compliance-related role
  • In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards
  • Strong organizational and analytical skills
  • Excellent verbal and written communication abilities
  • Florida Insurance Licenses Required (active and in good standing)
    • 2-15 License Health, Life, & Variable Annuities
    • 2-20 License General Lines
  • Bachelor's degree preferred
  • Proficient in Microsoft Office, IVANS, and agency or policy management systems
  • Ability to manage multiple priorities, work independently, and collaborate across teams

Why Entratus

  • Remote-first, team-oriented culture
  • Help shape products that use AI to solve real enterprise pain
  • Work with a lean, senior team and take ownership from day one
  • Great flexibility, meaningful work, and room to grow

Join our team!

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Senior Agency Compliance Officer • Jacksonville, FL, United States

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