Talent.com
The Oncology Institute of Hope and Innovation
New Patient Scheduling Coordinator BilingualThe Oncology Institute of Hope and Innovation • Cerritos, CA, United States
No longer accepting applications
New Patient Scheduling Coordinator Bilingual

New Patient Scheduling Coordinator Bilingual

The Oncology Institute of Hope and Innovation • Cerritos, CA, United States
18 days ago
Job type
  • Full-time
Job description

New Patient Scheduling Coordinator Bilingual

Cerritos, California, United States

The Oncology Institute is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better.

At The Oncology Institute of Hope & Innovation, Patient Scheduling Coordinators are the first connection for patients starting their cancer journey, ensuring they feel supported from the very beginning. Guided by our mission to heal and empower through compassion, innovation, and state-of-the-art care, you'll play a vital role in delivering a welcoming and patient-centered experience.

Job Purpose And Summary

The New Patient Scheduling Coordinator is responsible for patient scheduling services including phone calls, patient registration, and scheduling new patients.

Essential Duties And Responsibilities

  • Answer incoming calls from potential patients and referral sources.
  • Manage patient calls within expected volume levels and key performance metrics.
  • Monitor and complete patient call backs, as necessary.
  • Register new patients; obtains all relevant demographic and insurance information.
  • Schedule new patients' referrals received via fax or provided by new insurance contracts.
  • Mail or email new patient paperwork in a timely manner.
  • Cross-train in other job duties as time allows and as coordinated with management.
  • Responsible for daily duties assigned by supervisor/manager.
  • Work within Excel logs for patient information recordkeeping.
  • Perform additional projects as needed, such as transition of care per incoming contracts, or other duties as requested by supervisor, manager, or administrator.

Knowledge, Skills, And Abilities

  • Ability to utilize computer-based online scheduling programs.
  • Knowledge of insurance company's procedures and policies.
  • Knowledge of HIPAA rules & regulations preferred.
  • Knowledge of medical terminology. Medical Oncology preferred.
  • Proficiency in Microsoft Office, Word, Excel, and Internet.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.

Required Experience, Education And/Or Training

  • High School Diploma or equivalent.
  • Minimum one year of related scheduling experience.
  • Oncology experience strongly preferred.
  • Bilingual in Spanish and English

Physical Working Requirements

The position involves prolonged periods of sitting at a desk, extensive computer use, and phone interaction. Additionally, the role may require occasional lifting of up to 20 pounds for office supplies or equipment.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

$21 - $22.25 USD

Create a job alert for this search

New Patient Scheduling Coordinator Bilingual • Cerritos, CA, United States

Similar jobs

EPRP Nurse Coordinator - TEMPORARY POSITION

Kaiser PermanenteDowney, CA, United States
Temporary

Job Summary: To provide a centrally located and operated initiative for Kaiser Permanente (KP) Southern and Northern California Regions designed to help control emergency claims costs and maintain... Show more

 • Promoted

Temporary Patient Relations Specialist

University of California - IrvineOrange, California, United States
Part-time +1

Association of American Universities and is ranked among the nation's top 10 public universities by U.The campus has produced five Nobel laureates and is known for its academic achievement, premier... Show more

 • Promoted

Clinical Coordinator - Neuro Rehab

BrightSpring Health ServicesPasadena, California, United States
Full-time

Clinical Coordinator - Neuro Rehab.Rehab Without Walls Neuro Rehabilitation.Rehab Without Walls Neuro Rehabilitation.Clinical Coordinator - Rehab Without Walls Neuro Rehabilitation & Community Inte... Show more

 • Promoted

Financial Coordinator (Per Diem)

ChocOrange, CA, United States
Full-time

Day 08hrs (United States of America).At CHOC, we strive to be the leading destination of children's health by providing exceptional and innovative care.We are responsible for the overall health of... Show more

 • Promoted

Patient Care Coordinator

AGSISan Gabriel, CA 91776, California, USA
Part-time +1

Company Name: Total Vision</strong></p> <p><strong>Position: Patient Care Coordinator</strong></p> <p><strong>Location: Total Vision San Gabriel... Show more

Contract Coordinator - Health Plan

JSG (Johnson Service Group, Inc.)Orange, CA, United States
Full-time

Contracts Specialist - Health Plan.Johnson Service Group (JSG) is seeking a Contracts Specialist for a Healthcare Plan organization in Orange County, CA.Onsite I 6 Month Contract Pay $35.Preferred ... Show more

 • Promoted

HEDIS Outreach Coordinator,Bilingual Spanish

REGAL MEDICAL GROUP, INCOrange, CA, United States
Full-time

Position Summary:Perform outbound calls to beneficiaries regarding quality measures and surveying patients on simple health questions.The HEDIS Outreach Coordinator will also assist with inputting ... Show more

 • Promoted

Discharge Coordinator

Health Source MSOAlhambra, CA, US
Full-time

Discharge Coordinator Job Description: Position Summary: The Discharge Coordinator’s job is to assist/support the Case Manager in ensuring that a patient's transition from the hospital to another l... Show more

 • Promoted

Durable Medical Equipment (DME) Coordinator

MASC Medical Recruitment FirmAnaheim, CA, United States
Full-time

Durable Medical Equipment (DME) Coordinator.The Durable Medical Equipment (DME) Coordinator is a seasoned healthcare operations professional responsible for overseeing all aspects of medical equipm... Show more

 • Promoted

Center Relations Coordinator

Braille Institute of AmericaAnaheim, CA, United States
Full-time

Join Us At Braille Institute Of America.Join us in building a more inclusive world at Braille Institute of America.We are undertaking one of the most transformative initiatives in our history, plan... Show more

 • Promoted

Representative - Recruiting Coordinator

AA Concrete SupplyNewport Coast, CA, United States
Full-time

Bilingual Recruiting Coordinator/h2pThe Bilingual Recruiting Coordinator supports both field and corporate office hiring needs and assists with the full-cycle recruiting process across multiple dep... Show more

 • Promoted

Patient Flow Coordinator 12HR, FT Days, Surgical Services (6:30 am-7:00 pm

Huntington HospitalLa Puente, California, United States
$54.25 hourly
Full-time

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care.Over the past 129 years, we’ve grown fro... Show more

 • Promoted

Clinical Scheduler

Holding Hands Pediatric Therapy & Adult ServicesWhittier, CA, United States
Part-time +1

Join Our Team as a Social Skills Scheduler!.Holding Hands is looking for a Program Scheduler who is eager to learn, grow, and contribute to our fast-paced environment and strongly aligns with our m... Show more

 • Promoted

Patient Scheduling Specialist II - Remote

Pacific Cardiovascular AssociatesCosta Mesa, CA, United States
Remote
Full-time

Job Summary :The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions.This role is responsible for coordinating multi-provider sch... Show more

 • Promoted

Patient Care Coordinator (LVN)

World Class HealthAnaheim, CA, United States
Full-time

Must be able to be in office in SF 6 days/mo.We are a global Center of Excellence network helping self-insured employers save up to 50% on surgical and specialty care.By partnering with a hand-sele... Show more

 • Promoted

Patient Flow Coord 12HR, FT, Days, DOU

Huntington Hospital CareersPasadena, CA, United States
Full-time

When you join the Huntington Hospital team, you are aligning yourself with an organization whose values drive our philosophy of compassionate community care.Over the past 129 years, we've grown fro... Show more

 • Promoted • New!

Admissions Coordinator

TradeJobsWorkForce92728 Fountain Valley, CA, US
Full-time

Admissions Coordinator Job Duties: Maintains admission guidelines by writing, updating, and recommending ch... Show more

 • Promoted

Patient Care Coordinator/Scheduling Coordinator

Lollipop Pediatric Dentistry & OrthodonticsGarden Grove, California, United States
Full-time
Quick Apply

We are a growing, vibrant, and fun-loving pediatric and orthodontic dental organization dedicated to delivering exceptional care to our patients and families.Our teams thrive in a fast-paced, high-... Show more

Patient Care Coordinator

Jon M. Grazer, MD, MPH, IncNewport Beach, CA, United States
Full-time

We are a busy plastic surgery and aesthetic medicine practice in Newport Beach seeking a polished, patient-focused Patient Care Coordinator to join our team.This is a front-facing role at the heart... Show more

 • Promoted

Provider Contracting Coordinator

Astrana HealthMonterey Park, CA, United States
Full-time

Provider Contracting Coordinator.We are currently seeking a highly motivated Contracting Coordinator.This role will report to the Provider Contracting Manager and enable us to continue to scale in ... Show more