Business Analyst
TradeJobsWorkforce78223 San Antonio, TX, USBusiness Analysis Job Duties: Elicits, analyzes, specifies, and validates the business needs of st... Show more
Location: San Antonio, Texas (On-site)
Job Type: Full-Time
Industry: Insurance Technology / Software Development
Salary Range: $75,000 $90,000
We are seeking an experienced Business Analyst to join our on-site team in San Antonio. This role is critical in bridging the gap between our end users and offshore development team. The ideal candidate will have a strong understanding of software systems, exceptional communication skills, and the ability to handle support-related interactions directly with users.
Bachelor's degree in Business, Computer Science, Information Systems, or a related field (or equivalent experience)
4+ years of experience in business analysis, technical support, or a similar role in a software development environment
Proven experience communicating effectively between business users and development teams
Experience working with offshore teams and navigating time zone differences
Strong analytical and documentation skills
Knowledge of the insurance claims or adjusting industry is a plus
Comfortable handling and resolving customer support phone calls
Salary: $75,000-$90,000 annually
Health, dental, and vision insurance
401(k) with employer match
Paid time off and company holidays
Business Analyst • San Antonio, TX, United States