Talent.com
US Department of Veterans Affairs
Medical Support Assistant (Advanced)US Department of Veterans Affairs • Springfield, MA, United States
Medical Support Assistant (Advanced)

Medical Support Assistant (Advanced)

US Department of Veterans Affairs • Springfield, MA, United States
6 hours ago
Job type
  • Permanent
Job description

Medical Support Assistant (Advanced)

These positions serve as a Medical Support Assistant (Advanced) at VA Central Western Massachusetts Healthcare System. Position is responsible for a wide range of assignments and provides administrative support to the assigned section. Duties may include, but are not limited to:

  • Supports clinics regarding clinic profile management.
  • Collects and updates insurance information from Veterans, family members and other eligible patients.
  • Prepares correspondence and memos as needed.
  • Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
  • Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
  • Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage.
  • Follows procedures regarding Community Care referrals.
  • Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals.
  • Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
  • Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics.
  • Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.

Work Schedule: Monday through Friday, day shifts hours, To Be Determined Compressed/Flexible: Not Authorized Remote: Not Authorized Telework/Virtual: Not Authorized Position Title/Functional Statement # Medical Support Assistant (Advanced)/F01391 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Notifications:

  • THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on 09/14/2026. The initial cut-off date for referral of eligible applications will be on or about May 11, 2026 with subsequent reviews every other week as additional vacancies occur, or on an as-needed basis, until positions are filled. Please see the "What To Expect Next" area of the announcement which provides additional information on the referral process for this type of announcement.
  • Due to a critical staffing shortage, 38 U.S.C. 7412 waives the requirement to apply Veterans' preference for this job announcement.
  • Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Do not submit an award SF-50.
  • Applicants may be referred over for consideration prior to the close date of this announcement.
  • There may not be a vacancy at a listed location. Applicants for those locations will be added to our applicant pool if one should occur.
Create a job alert for this search

Medical Support Assistant (Advanced) • Springfield, MA, United States

Similar jobs

Medical Assistant

American Family CareWest Hartford, CT, United States
Full-time

Provides general care to patients in outpatient clinic setting by performing the following duties:.Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.Do... Show more

 • Promoted

Medical Assistant, Middletown Pediatrics 2371953 | Middletown, Connecticut | ProHealth Physicians

Reliant Medical GroupMiddletown, CT, United States
Full-time

Opportunities with ProHealth Physicians, part of the Optum family of businesses.When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community... Show more

 • Promoted

Primary Medical Care Assistant (Springfield, MA)

CareSourceSpringfield, MA, United States
Full-time

Primary Care Medical Assistant.The Primary Care Medical Assistant provides care to patients in a clinic setting by managing patient flow through the clinic, obtaining pertinent clinical information... Show more

 • Promoted

Medical Assistant

My Derm RecruiterAmherst, MA, United States
Full-time

APDerm is a physician-led, patient-centered dermatology network.Founded in 1992, we have 38 practices across Massachusetts, New Hampshire and Rhode Island and pride ourselves on being the "partner ... Show more

 • Promoted

Medical Assistant, Middletown Pediatrics 2371953 | Middletown, Connecticut | ProHealth Physicians

divvyDOSEMiddletown, CT, United States
Full-time

Opportunities with ProHealth Physicians, part of the Optum family of businesses.When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community... Show more

 • Promoted

Medical Assistant - Internal Medicine

VillageMDWethersfield, CT, United States
Full-time

The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures.Cleans examination room when the exam is complete.Main... Show more

 • Promoted

Medical Assistant: Adult Outpatient Program- 6287

CHR Career OpportunitiesEnfield, CT, United States
Full-time +1

Medical Assistant: Adult Outpatient Program.Requisition Number: MEDIC006287.Location: Enfield, CT 06082, USA.Employment Type: Full-time, 35 hours/week.Scheduled Hours: Monday-Friday, 9:00AM-5:00PM.... Show more

 • Promoted

Medical Assistant - ASPC

Valley Medical GroupAmherst, MA, United States
Full-time

Valley Medical Group is looking for a Medical Assistant to join our Endoscopy team and work in our Ambulatory Surgery and Procedure Center located at our Amherst Medical Center.If you are looking f... Show more

 • Promoted

Medical Assistant (MA) - Urgent Care

ConvenientMDAgawam, MA, United States
Full-time +1

Medical Assistant (MA) - Urgent Care.Agawam, Massachusetts, United States.At ConvenientMD, we're on a mission to make good health more convenient for all working to improve how patients and provid... Show more

 • Promoted

Medical Assistant - Float - Multiple Specialties

Trinity HealthHartford, CT, United States
Full-time

Medical Assistant Float (Multi-Specialty).Medical Assistant Float (Multi-Specialty) provides flexible clinical support across a variety of specialty practices, stepping in to assist where coverag... Show more

 • Promoted

Medical Assistant

The MH Group, LLCSpringfield, MA, United States
Full-time

Certified or Registered Medical Assistant.We are seeking a highly motivated and skilled Certified or Registered Medical Assistant to join our client's healthcare team.The ideal candidate will have ... Show more

 • Promoted

Medical Assistant, Middletown Pediatrics 2371953 | Middletown, Connecticut | ProHealth Physicians

Genoa TelepsychiatryMiddletown, CT, United States
Full-time

Opportunities with ProHealth Physicians, part of the Optum family of businesses.When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community... Show more

 • Promoted

Medical Assistant

Prime Healthcare PCWest Hartford, CT, United States
Full-time

Our busy family medicine practice is currently seeking a Medical Assistant to assist our healthcare team in serving patients with the highest standards of care in our high volume medical practice.I... Show more

 • Promoted

Certified Medical Assistant

Alto Health Care StaffingEast Hartford, CT, United States
Full-time

Certified Internal Medicine Ma.Certified internal medicine medical assistant with women's health experience preferred, local candidates only (75 miles or less), all time off required at time of sub... Show more

 • Promoted

Medical Assistant ($1,160/week) +BONUSES

Pacer GroupNorthampton, MA, United States
Full-time

Hiring for Medical Assistant in Northampton, MA.Weekly Gross: $1,000/week - $1,160/week.Compensation for Travelers (40hrs/week):.Compensation for Locals (Less than 60 Miles):.A minimum of 1-2 years... Show more

 • Promoted

Medical Assistant (MA) - OPD Adult Primary Care Team II

Hartford HealthCareNew Britain, CT, United States
Full-time

Work where every moment matters.Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here.We invite yo... Show more

 • Promoted

Medical Assistant or EMT- CDMG Pulmonology

Concentric Healthcare StaffingAmherst, MA, United States
Full-time

Medical Assistant or EMT- CDMG Pulmonology Medical Assistant Amherst, Massachusetts Travel.Concentric is currently seeking candidates in Medical Assistant profession with focus in Emergency Medical... Show more

 • Promoted

Medical Assistant (MA)

J Edward Staffing LLCFarmington, CT, United States
Full-time

Professional Type: Allied Health Professional Specialty: Medical Assistant Contract Type: Long-Term, 13 weeks, Shift: Day, Mon-Fri 8:00AM - 4:30PM, 40 hour/week Rate: $25.Local candidates only - mu... Show more

 • Promoted

Medical Assistant

River Valley Counseling CenterHolyoke, MA, United States
Full-time

Join Our Team at River Valley Counseling Center, Inc!.We are hiring a Medical Assistant!.At River Valley Counseling Center, Inc.RVCC), our mission is to improve the health and well-being of every p... Show more

 • Promoted

Medical Assistant Certified

Caring Health CenterSpringfield, MA, United States
Full-time

Graduated from an Accredited Medical Assistant Program.Ability to establish and maintain effective working relationships with colleagues, patients, and representatives of outside agencies.Professio... Show more